PRODUCT SUPPORT PROGRAM FOR REWORKING THE JOINT BETWEEN THE LOWER ELEVATOR FRAME AND LINKAGE ON CERTAIN 615C WHEEL TRACTOR-SCRAPERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE JOINT BETWEEN THE LOWER ELEVATOR FRAME AND LINKAGE ON CERTAIN 615C WHEEL TRACTOR-SCRAPERS

Usage:

REBE2943-00

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20Dec2007

U-674

D-548

O-588

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REWORKING THE JOINT BETWEEN THE LOWER ELEVATOR FRAME AND LINKAGE ON CERTAIN 615C WHEEL TRACTOR-SCRAPERS
6210		PS42587

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42587" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2009

PROBLEM

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The existing bolted joint can fail on certain 615C Wheel Tractor-Scrapers. If the bolted joint fails it can inhibit the operation of the elevator. The improved bolted joint prevents the linkage bolts from loosening and causing the elevator frame to come loose from the bowl.

AFFECTED PRODUCT

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Model	Identification Number
615C II	9XG01700-01715, 1717-2004, 2006-2110

PARTS NEEDED

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Qty	Part Number	Description
6	8T6871	BOLT
6	1984780	WASHER-HARD
2	3128843	RING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
3001-5000 hrs, 37-60 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 3.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Perform the rework steps on one side of the elevator at a time. The elevator frame can be reworked in the bowl.

1) Remove the existing 6G5982 Ring and the hardware attached to it on both sides of the elevator assembly. They will be replaced in the last step with new parts.

Image1.1.1

2) The (6) threaded holes on the elevator frame need to be tapped deeper for the new hardware. Extend the threads 5mm deeper into pin that is welded on the elevator frame by using a 5/8-11-2B tap and running the threads to a total depth of 34mm from the surface of the pin. The existing threaded holes do not need to be drilled any deeper.