PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 3E-5239 RELAY ON CERTAIN 924G, 928G, AND 930G WHEEL LOADERS
Usage:
REBE2876-00
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02Nov2007 |
U-551
A-452
O-481
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Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 3E-5239 RELAY ON CERTAIN 924G, 928G, AND 930G WHEEL LOADERS |
|
1426 | PI31386 |
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NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31386" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31386" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
31May2008 | 30Nov2008 |
PROBLEM
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The 115-1615 Starter/Fuel Pump Relay need to be replaced with 3E-5239 Starter/Fuel Pump Relays on certain 924G, 928G, and 930G Wheel Loaders. 12V relays were installed instead of the typical 24V relay. |
AFFECTED PRODUCT
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Model | Identification Number |
924G | DDA03394, 3397, 3399, 3402, 3409, 3421, 3425, 3436, 3439 |
928G | DJD02698, 2709, 2727-2728, 2730-2731, 2735, 2742 |
930G | TWR02823, 2827, 2838, 2843, 2856, 2858, 2862, 2864-2866, 2868, 2881-2883, 2885 |
PARTS NEEDED
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Qty |
Part Number | Description |
2 | 3E5239 | RELAY AS |
ACTION REQUIRED
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Refer to the Service Manual as necessary. Inspect the starter and fuel pump relays. Replace any 12V 115-1615 Relays with new 24V 3E-5239 Relays in the 180-8801 Starter/Fuel Pump Group as necessary. |
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OWNER NOTIFICATION
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U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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NOTE: This is a 1.0-hour job | |||||
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 3E-5239 RELAY ON CERTAIN 924G, 928G, AND 930G WHEEL LOADERS MODELS INVOLVED - 924G, 928G, and 930G Wheel Loaders Dear Caterpillar Product Owner: The Starter/Fuel Pump Relay needs to be replaced on the products listed below. The existing relay is a 12V relay instead of the typical 24V relay. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 02Nov2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 02Nov2007 Service Letter |
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