PRODUCT SUPPORT PROGRAM FOR REPLACING TUBES AND HOSES IN DIFFERENT LINES GROUPS ON CERTAIN MH3022 MATERIAL HANDLERS
Usage:
TEBE5737-00
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| 31May2017 |
U-292
O-236
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING TUBES AND HOSES IN DIFFERENT LINES GROUPS ON CERTAIN MH3022 MATERIAL HANDLERS |
|
| 5057 | PS53484 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53484" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31May2019 |
PROBLEM
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| The existing hose assembly can fail on certain MH3022 Material Handlers. If the existing hose assembly cracks, it can generate an oil leak. Hose assembly cracks are located after the hose coupling. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| MH3022 | FM200277, 279-280, 282, 284, 286, 291, 297, 308-309, 312, 318-319, 327, 330-332, 334-335, 341-342, 362-364, 372-373, 375, 379, 389, 391-394, 398-401, 407-408, 414, 416, 419, 421, 424, 429-430, 432-434, 436, 443-445, 464, 466, 470-471, 483, 494, 498, 501, 503-507, 509, 512, 515, 521, 528, 531, 534, 537-538 |
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| *******Group 2******* | |
| MH3022 | FM200288, 329, 349-350, 383, 442, 461-462, 467, 475, 487, 520, 536 |
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| *******Group 3******* | |
| MH3022 | FB300164, 166, 168-169, 178-188, 190 |
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| *******Group 4******* | |
| MH3022 | FB300170 |
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| *******Group 5******* | |
| MH3022 | FB300171, 175, 177, 189, 191 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 4 | 5K9090 | SEAL-O-RING-ORFS |
| 2 | 5041343 | HOSE AS |
| 1 | 5136564 | TUBE AS |
| 1 | 5136902 | TUBE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 4 | 5K9090 | SEAL-O-RING-ORFS |
| 2 | 5041343 | HOSE AS |
| 1 | 5109703 | TUBE AS |
| 1 | 5109704 | TUBE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 4 | 5K9090 | SEAL-O-RING-ORFS |
| 2 | 5041343 | HOSE AS |
| 1 | 5136564 | TUBE AS |
| 1 | 5136902 | TUBE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 4 | 5K9090 | SEAL-O-RING-ORFS |
| 2 | 5041343 | HOSE AS |
| 1 | 5109703 | TUBE AS |
| 1 | 5109704 | TUBE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 4 | 5K9090 | SEAL-O-RING-ORFS |
| 2 | 5041343 | HOSE AS |
| 1 | 5109703 | TUBE AS |
| 1 | 5109704 | TUBE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Replace the existing hose assemblies and boom tubes by a new design of the hose assemblies and boom tubes. The hose assemblies and tubes will be replaced based on the linkage arrangement used on each failed machine. (1) 442-0308 (FM2) or 505-4792 (FB3) Auxiliary Hydraulic Lines Group (MH)(HPF): Refer to Image1. - Replace the two 450-4285 Hose Assemblies by a new 504-1343 Hose Assembly. - Replace the 329-2267 Tube Assembly with a new 513-6902 Tube Assembly. - Replace the 329-2269 Tube Assembly with a new 513-6564 Tube Assembly. (NHL AR is LINKAGE AR (MH)442-4396 (FM2) or 503-4970 (FB3) (2) LINES GP-AUX HYD (MH)(INDOOR)(HPF) 442-0309 (FM2) or 505-4793 (FB3): Refer to Image2. - Replace the two 450-4285 Hose Assemblies by a new 504-1343 Hose Assembly. - Replace the 392-0493 Tube Assembly with a new 510-9703 Tube Assembly. - Replace the 392-0566 Tube Assembly with a new 510-9704 Tube Assembly. (NHL AR is LINKAGE AR (INDOOR) 460-9499 (FM2) or 503-4968 (FB3) |
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| Image1 |
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| Image2 |
SERVICE CLAIM ALLOWANCES
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