Usage:
| 12Jan2017 |
| Before/After Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING COLUMN ON CERTAIN AP500F, AP555F, AP600F, AP655F, AP1000F, AND AP1055F ASPHALT PAVERS |
|
| 5258 | PS45356 |
|
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45356" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code. |
| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
| 31Jan2019 |
PROBLEM
| The gas struts within these steering columns can fail on certain AP500F, AP555F, AP600F, AP655F, AP1000F, and AP1055F Asphalt Pavers. Failure of the struts can restrict an operator's ability to adjust steering column height. |
AFFECTED PRODUCT
| Model | Identification Number |
| *******Group 1******* | |
| AP1000F | AC400100-00271 |
| AP1055F | RLM00100-00105 TJ500100-00508 |
| AP500F | 44900100-00115 |
| AP555F | 5F500100-00101 AP500100-00158 |
| AP600F | AP600100-00138 LR600100-00105 |
| AP655F | 45300100-00101 48000100-00105 MH600101-00231 ML600100-00113 |
| *******Group 2******* | |
| AP655F | 47900100-00131 65500100 P6500100-00124 |
PARTS NEEDED
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 2 | 5029355 | COLUMN GP-STRG |
| 2 | 5080915 | COVER |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 19% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 2 | 5029354 | COLUMN AS |
| 2 | 5080915 | COVER |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Remove all 426-2690, 426-2689 and 453-5214 from dealer parts stock. |
| For Mobile Track or Wheeled Pavers (Group 1), refer to Special Instruction M0074974. For Steel Track Pavers (Group 2), refer to Special Instruction M0074976. |
SERVICE CLAIM ALLOWANCES
|
Submit one claim for all parts removed from dealer parts stock. |