PRODUCT SUPPORT PROGRAM FOR INSTALLING CAMSHAFTS AND LIFTERS ON CERTAIN 793F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING CAMSHAFTS AND LIFTERS ON CERTAIN 793F OFF-HIGHWAY TRUCKS

Usage:

TEBE5088-00

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17Aug2016

N050
N053

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR INSTALLING CAMSHAFTS AND LIFTERS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
1210 1209		PS90623

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90623" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Aug2018

PROBLEM

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The existing camshaft can experience lobe spalling/damage on certain 793F Off-Highway Trucks. If the existing camshaft fails, it will lead to valvetrain damage and more extensive engine failure with significant downtime.

AFFECTED PRODUCT

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Model	Identification Number
793F	SSP00118, 121-123, 162-163, 175, 181, 233, 305, 333-334, 509, 705-706, 714

PARTS NEEDED

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Qty	Part Number	Description
1	20R6740	CAMSHAFT AS - FRONT
1	20R6742	CAMSHAFT AS - REAR
32	20R6744	LEVER AS-LIFTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 28% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install new 20R-6740 and 20R-6742 Camshafts along with 20R-6744 Lifters. Reference KENR6052 for instructions.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-9000 hrs, 0-20 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 50.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
This program only covers proactive camshaft changes under 9,000hrs. All efforts should be made to schedule camshaft changes in advance such that CPRO parts orders can be placed. Engines over 9,000hrs should reference the inspection service letter. For failures, reference applicable support programs.

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