Usage:
20Apr2016 |
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPALCING CERTAIN PARTS IN THE TRANSMISSIONS FOR CERTAIN 777F, 777F OEM, AND 777G OFF-HIGHWAY TRUCK |
|
1001 3030 3067 3160 3064 7551 | PS90580 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90580" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
31Oct2028 |
PROBLEM
The existing gears used in train two of the transmission planetary group should be replaced at PCR on certain 777f, 777f OEM, and 777G Off-Highway Truck. Reuse of these gears may result in fracture of the friction discs in clutch 3. New friction discs and clutch plates should also be installed. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
777G | TNM00106-00109, 123 |
*******Group 2******* | |
777F | JRP02669, 2682, 2697, 2699, 2703, 2705, 2786, 2803-2804, 2824-2825, 2835-2836, 3094, 3099, 3103 |
777F OEM | JXP00217-00218 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 3375270 | ELEMENT AS-XMSN |
1 | 4417010 | KIT-DT GASKET |
1 | 4472962 | KIT-DT BEARING |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 3283655 | ELEMENT AS-XMSN |
1 | 4417010 | KIT-DT GASKET |
1 | 4472962 | KIT-DT BEARING |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Please refer to Disassembly and Assembly Transmission Planetary - Disassemble and Assemble, RENR8304. This containment program can only be administered in conjunction with 29Feb2016 Service Letter PS44968 - TEBE3738. |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-60 mo |
||||||
61-90 mo |
||||||
91-120 mo |
||||||
121-150 mo |
NOTE: This is a 0.0-hour job for Group 1 | ||||||
This program is intended to implemented at PCR. No labor will be allowed. This program can only be administered in conjunction with 29Feb2016 Service Letter PS44968 - TEBE3738. |
*******Group 2******* | ||||||
0-60 mo |
||||||
61-90 mo |
||||||
91-120 mo |
||||||
121-150 mo |
NOTE: This is a 0.0-hour job for Group 2 | ||||||
This program is intended to implemented at PCR. No labor will be allowed. This program can only be administered in conjunction with 29Feb2016 Service Letter PS44968 - TEBE3738. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |