PRODUCT SUPPORT PROGRAM FOR REPLACING THE 397-2874 NRS DIFFERENTIAL PRESSURE SENSOR ON CERTAIN 323F, 326F, 329F, 330F, AND 335F EXCAVATORS, 926M, 930M, AND 938M WHEEL LOADERS, M318F, M320F, M322F, MH3022 AND MH3024 WHEELED EXCAVATORS
Usage:
TEBE4563-03
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| 22Apr2016 |
| (Revised 16Nov2016) |
U-193
A-147
D-174
O-166
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 397-2874 NRS DIFFERENTIAL PRESSURE SENSOR ON CERTAIN 323F, 326F, 329F, 330F, AND 335F EXCAVATORS, 926M, 930M, AND 938M WHEEL LOADERS, M318F, M320F, M322F, MH3022 AND MH3024 WHEELED EXCAVATORS |
|
| 1907 1000 1906 1924 7422 | PS53197 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53197" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 22Apr2016 (Revised 17Jun2016) Service Letter. Changes have been made to the Affected Product and Parts Needed. |
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TERMINATION DATE |
| 30Apr2018 |
PROBLEM
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| The existing NRS differential pressure sensor can fail on certain 323F, 326F, 329F, 330F, and 335F Excavators, 926M,930M, and 938M Wheel Loaders, M318F, M320F, M322F, MH3022 and MH3024 Wheeled Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 335F | KNE00183-00683, 685-690 |
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| *******Group 2******* | |
| 930M OEM | WLF00101 |
| M318F | F8B00287-00887 |
| M320F | F2W00169-00457 |
| M322F | F2Z00144-00168 |
| MH3022 | FM200276-00456 |
| MH3024 | FM400111-00113, 115-142, 144-157, 159-172 |
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| *******Group 3******* | |
| 926M | LTE00100-00104, 150-154, 250-1261, 1900-2249, 2305, 2315, 2317, 2319, 2321, 2323 |
| 930M | KTG00130-00134, 170-173, 350-1117, 1600-1877, 1902, 1904, 1907-1911 |
| 938M | J3R00140-00146, 190-193, 450-1233, 1700-2623, 2625, 2627, 2629, 2631, 2633, 2635, 2637, 2639-2641, 2646, 2648, 2650, 2652-2654, 2661, 2664, 2668, 2673, 2681, 2685, 2698, 3650-3651 |
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| *******Group 4******* | |
| 320F L | NHD00115-00252, 254 |
| 323F L | KBY00152-00252 PLB00163-00242 XCF00184-01426 YEJ00124-00669, 671 |
| 323F OEM | P3900101-00126, 129-131, 90133-90134 |
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| *******Group 5******* | |
| 329F | YHA00192 |
| 329F L | ERL00113-00865 RCN00115 |
| 329F L OEM | GCX00101 |
| 330F L | MBX00147-00508, 510-516, 518 WBA00111-00188, 190-193 |
| 330F L OEM | B3300101-00104 |
| 330F LN | LBN00171-00344, 346-353 |
| 330F LN OEM | LNX00101-00109 |
| 330F OEM | HA300101 |
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| *******Group 6******* | |
| 326F | SGK00151 |
| 326F L | WGL00178-00987 XFK00189-00257 |
| 326F L OEM | CJ800101 |
| 326F LN | HCJ00121-00176 TMR00164-00165 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4629022 | KIT |
| 1 | 5022140 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 4629022 | KIT |
| 1 | 5023885 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 4629022 | KIT |
| 1 | 5077555 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 1 | 4629022 | KIT |
| 1 | 5022139 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 1 | 4629022 | KIT |
| 1 | 5022141 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 6******* | ||
| 1 | 4629022 | KIT |
| 1 | 5022140 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the failed 397-2874 NRS Differential Pressure Sensor with the 462-9022 Sensor and Mounting Kit. Flash the engine ECM with the engine software listed the Parts Needed or the latest available SIS Web. Refer to Special Instruction, M0068678. |
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SERVICE CLAIM ALLOWANCES
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