Usage:
01Jul2016 |
J19D
J19L
J210
J211
J218
J219
J21T
J248
J361
J363
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPROVED FRONT AUXILIARY DRIVE GEAR ON CERTAIN 777D OFF-HIGHWAY TRUCKS DURING ENGINE RECONDITIONING |
|
1207 | PS90610 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90610" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
31Jul2018 |
PROBLEM
The existing 153-1243 Gear As. (Cluster gear), part of the auxiliary drive group on 777D Off-Highway Trucks is failing prematurely. |
AFFECTED PRODUCT
Model | Identification Number |
777D | FKR00253, 263, 267, 272, 297-298, 303-308, 317, 325, 329-330, 396, 399-400, 405, 431, 433, 435, 452-458, 469-470, 472-475, 477-479, 486-487, 489, 491, 511, 515, 626-629, 663-668, 706-708, 716, 718-725, 739, 764, 773-775, 778-779, 786, 788-796, 809, 874-880, 882-883, 885, 901, 946, 955-958, 963-965, 968, 972-976, 1033, 1039, 1053, 1055-1058, 1067-1077, 1115-1117, 1119-1122, 1124, 1138-1139, 1141, 1143, 1149-1154, 1156-1157, 1187-1188, 1192, 1194, 1203-1210, 1232, 1249-1252, 1254, 1256, 1284-1285, 1307-1311, 1313-1322, 1324, 1327, 1329-1331, 1397-1400, 1404, 1406, 1435, 1449, 1472-1475, 1477-1479, 1481-1488, 1498-1499, 1501-1504, 1564-1568, 1570-1573, 1577-1581, 1585, 1590-1591, 1623, 1634, 1654, 1668-1675, 1677, 1680-1681, 1696-1699, 1704, 1706-1707, 1731-1733, 1735, 1739, 1749-1762, 1764-1767, 1769-1779, 1788-1792, 1794-1795, 1798-1809, 1843-1851, 1853-1854, 1869-1874, 1881-1882, 1888, 1890-1891, 1895-1912, 1929-1939, 1956-1969, 1984-1986, 2027, 2034, 2045, 2047-2051 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 4202042 | GEAR AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Replace the old 153-1243 Gear with new 420-2042 Gear during engine reconditioning |
SERVICE CLAIM ALLOWANCES
0-96 mo |
NOTE: This is a 12.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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Part age or Engine age will apply for this support program irrespective of previous repair done |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |