Usage:
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI1196" as the Part Number, "7751" as the Group Number, "561"as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1196" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
Problem
The ballstuds may fail on certain 789 Trucks. New ballstuds need to be installed on the steering cylinders and link group of these trucks.
Affected Product
Model & Identification Number
789 (9ZC1-605)
Parts Needed
Dealers will need to order parts for this Program.
8 - 8X9620 Ballstud
Action Required
Parts Stock
Remove all 5T6502 Ballstuds from parts stock.
Affected Product
Remove the existing 5T6502 Ballstuds from both ends of the steering cylinders and replace them with the new 8X9620 Ballstuds.
Remove the existing 5T6502 Ballstuds from both ends of the 5T6807 Link group and replace them with the new 8X9620 Ballstuds.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
Parts Stock
Submit one claim for all 5T6502 Ballstuds that were removed from parts stock.
Affected Product
NOTE: This is a 12-hour job.
NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach. (I-Owner Notification)
Copy Of Owner Notification For U.S. And Canadian Owners