Supplemental Steering Control Needs To Be Inspected On Certain 12G, 14G, 16G, 130G, And 140G Motor Graders; 772B Tractors; And 769C, 773B, 777, And 777B Trucks
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Attn: Supplier Recovery Supervisor
Warehouse #4 Docks 7 thru 10
8201 N. University
Peoria, IL 61615
Problem
The 3T3964 Supplemental Steering Electronic Control Group used on certain 12G, 14G, 16G, 130G, And 140G Motor Graders; 772B Tractors; And 769C, 773B, 777, And 777B Trucks may not function properly and needs to be replaced.
Affected Product
Model & Identification Number
12G (61M14032, 61M14033, 61M14040, 61M14048, 61M75825)
14G (96U8069, 96U8074, 96U75190, 96U75191)
16G (93U3152-3154)
130G (74V2515, 74V2520, 74V2521)
140G (72V13439, 72V13487, 72V13497, 72V13522, 72V13552, 72V13553, 72V13556)
769C (01X5462-5492, 01X5494-5508, 01X5510, 01X5512, 01X5513, 01X5516, 01X5517, 01X5520, 01X5521, 01X5523)
772B (64W181)
773B (63W3291-3296)
777 (84A75045)
777B (4YC1489-1495, 4YC1498, 4YC1499)
Parts Needed
Dealers will need to order parts for this Program.
- 1 - 3E5184 Control Group
Action Required
Parts Stock
Remove all 3T3964 Supplemental Steering Electronic Control Groups from parts stock.
Affected Product
Inspect the supplemental steering electronic control group on the affected product. The part number is stamped into one of the two mounting feet near the mounting bolt. If equipped with a 3T3964 Supplemental Steering Electronic Control Group, replace the control group with a 3E5184 Control Group.
Refer to the Operation Manual and test the new control group.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
Parts Stock
Submit one claim for all 3T3964 Supplemental Steering Electronic Control Groups removed from the parts stock.
Affected Product
NOTE: This is a 1-hour job.
Parts Disposition
U.S. and Canadian Dealers
Return all 3T3964 Supplemental Steering Electronic Control Groups that are removed form parts stock and a copy of the claim to:
Attn: Supplier Recovery Supervisor
Warehouse #4 Docks 7 thru 10
8201 N. University
Peoria, IL 61615
All Other Dealers
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
- (1-Owner Notification)
Attach.
Copy Of Owner Notification For U.S. And Canadian Owners
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