- Articulated Truck
- 725C (S/N: LFB1-UP; TFB1-UP)
- 730C (S/N: LFF1-UP; TFF1-UP)
- 735B (S/N: L4D1-UP; T4P1-UP)
- 735C (S/N: LFJ1-UP; TFJ1-UP)
- 740B (S/N: L4E1-UP; T4R1-UP)
- 745C (S/N: LFK1-UP; TFK1-UP)
- 730C (S/N: LFF1-UP; TFF1-UP)
- Ejector Truck
- 730C EJECTOR (S/N: LFH1-UP; TFH1-UP)
- 740B EJECTOR (S/N: L4F1-UP; T4S1-UP)
- 740C EJECTOR (S/N: LFN1-UP; TFN1-UP)
- 740B EJECTOR (S/N: L4F1-UP; T4S1-UP)
Introduction
The primary method for flashing the Color Multi-Purpose Display (CMPD) is done by using both of the following.
- Cat® Electronic Technician (Cat ET) Service Tool
- A communications Adapter 2 or 3 over J1939 datalink
Cat ET supports a new method of flashing for CMPD electronic control modules.
The new method of flashing enables transfer of the flash file over a universal serial bus (USB) connection via Microsoft® ActiveSync. Either of the following can be used to flash the CMPD:
- Windows XP
- Windows Mobile Device Center using Windows 7 or Windows 8
To use the latest flash feature, Microsoft® ActiveSync must be installed on the PC using Windows XP. Windows Mobile Device Center is typically packaged with Windows 7 and Windows 8.
Full connection support is only provided with 64 bit personal computers running Windows Mobile Device Center. The most recent Windows "CE" drivers are required when using Windows Mobile Device Center. If you are unsure how to verify, contact your IT services.
Note: Flashing the CMPD using the 371-3480 Cable (DISPLAY, USB) may not always be compatible with your computer configuration. If flashing the CMPD using the 371-3480 Cable (DISPLAY, USB) is not compatible, revert to using J1939 datalink. If the problem is not resolved, refer to Special Instruction, REHS5594, "Troubleshooting" section.
Note: The 371-3480 Cable (DISPLAY, USB) is a "Male-A" to "Male-A" USB 2 cable. If a locally sourced alternative is found, ensure that the alternative cable is also a USB 2 cable.
Important Safety Information
Do not perform any procedure in this Special Instruction until you have read this Special Instruction and you understand this information. Use only proper tools and observe all precautions that pertain to the use of those tools. Failure to follow these procedures can result in personal injury. The following procedures should also be observed.
Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.
A person must be alertto potential hazards. This person should also have the necessary training, skills, and tools to perform these functions properly.
Safety precautions and warnings are provided in this instruction and on the product. If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.
Therefore, the warnings in this publication and the warnings that are on the productare not all inclusive. Ensure that any tool, procedure, work method, or operating technique you use that is not recommended by Caterpillar is safe.
Ensure that the productwill not be damaged or the productwill not be made unsafe by the operation, lubrication, maintenance, or repair procedures used.
Downloading and Installing Microsoft® ActiveSync Using Windows XP
Microsoft® ActiveSync must be downloaded and installed separately. Microsoft® ActiveSync can be downloaded from the Microsoft website using the following link:
http://go.microsoft.com/fwlink/?linkid=199836
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| Illustration 1 | g02504921 |
Follow the installation instructions and the Microsoft® ActiveSync Readme.doc documentation. Once Microsoft® ActiveSync is installed, you will see an icon (1) in the system tray, as shown in Illustration 1.
Connection Settings
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| Illustration 2 | g02504896 |
Microsoft® ActiveSync will run as a background process, monitoring the PC for any device that is compatible. Ensure that Microsoft® ActiveSync does not interfere with any other applications running on the PC. To ensure that ActiveSync does not interfere, rightclickon the Microsoft® ActiveSync icon (1) shown in Illustration 1. Select "Connection Settings". The settings must be shown as above in Illustration 2.
Connecting to the CMPD Device on a Machine
- After Microsoft® ActiveSync is installed, connect the CMPD device to the machine using the standard Comm Adapter II (CA2) or Comm Adapter III (CA3).
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Illustration 3 g02505016 - Start Cat ET and launch the Winflash tool.
The CMPD device should be detected and shown in the ECM list.
- Use the folder icon to browse and select the new flash file.
Once the flash file is selected, Winflash will detect there is compatibility with USB flashing and display the following message.
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Illustration 4 g02505037 Show/hide table
Illustration 5 g02505056 - Select "Yes" in order to launch the "Advanced Flash Tool" as shown Illustration 5.
- Connect the 371-3480 Cable (DISPLAY, USB) to the PC and to the CMPD.
Note: The CMPD USB connector is located under the dashboard to the right of the steering column.
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Illustration 6 g03811826 - Ensure that the key switch is in the ON position. When the CMPD USB cable is connected to a laptop or personal computer, the screen will display "Connection to Host". The message appears briefly. Refer to Illustration 6.
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Illustration 7 g02505137 Show/hide table
Illustration 8 g02505156 Show/hide table
Illustration 9 g02505163 - As Microsoft® ActiveSync detects the CMPD, the prompt that is similar to Illustration 7 may appear, in this case select "No" and "Next".
The Microsoft® ActiveSync window should now display a window that is similar to Illustration 8.
Simultaneously, the "Advanced Flash Tool" should now display a window that is similar to Illustration 9.
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Illustration 10 g02505197 - Select "Next" and wait for the flash process to complete.
Note: There is a delay after the progress bar has filled before flash completes.
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Illustration 11 g03811867 - To complete the flash process, disconnect the USB cable and key cycle the machine.
The CMPD will go blank and resume with "Please Wait. File Extraction In Progress". Refer to Illustration 11. Once the file extraction is complete, the CMPD will reboot automatically in 5 seconds.
- After the reboot, the CMPD will return to the default performance page.
- You can verify that the new file has successfully flashed on to the CMPD. Perform the following steps to confirm a successful flash.
- Press the information ("¡") button (13) on the CMPD. The "Display" dialog will appear. Refer to Illustration 12.
- Use the navigation button (10) on the CMPD to navigate to "Service", "System Info", and then finally to "Display".
- Press the "OK" button (11) on the CMPD.
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Illustration 12 g03811937 (10) Navigation button
(11) OK button
(12) Return (exit) button
(13) Information button
(14) Brightness button
(15) Flash file information - The information dialog will appear as shown in Illustration 12. The needed information is circled in red (15).
Troubleshooting
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| Illustration 13 | g02505237 |
If Winflash launches the "Advanced Flash Tool", but Microsoft® ActiveSync is not installed, a warning will appear as pictured in Illustration 13. The corrective action is to download and install Microsoft® ActiveSync to the PC using the link that is provided.
If the CMPD is not detected by Microsoft® ActiveSync, try the following troubleshooting tips:
- Check the USB connections and cycle the keyswitch for the machine.
- Try using a different USB port on the PC.
- Shut down the PC. Then, connect the USB cable. Key on the machine. Power on the PC.
Note: Computer Applications such as firewalls or Windows Settings may prevent successful connection with the CMPD.
Additional troubleshooting steps on ActiveSync can be found on the Microsoft website:
http://www.microsoft.com/windowsphone/en-us/howto/wp6/sync/activesync-troubleshooting.aspxIf you are still unable to connect using USB, flash using the J1939 datalink.
Windows Mobile Device Center Using Windows 7 or Windows 8
Connection Settings
- Open the "Start" menu and type "windows mobile device" into the search bar at the bottom.
- Click on the "Change connection settings" search results.
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Illustration 15 g03685442 "Connection Settings" window. - Before connecting the display via the USB, make sure the "Connection Settings" match the settings shown in Illustration 15.
- Click "OK" to exit "Connection Settings".
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| Illustration 14 | g03685441 |
Connecting to the CMPD Device on a Machine
- Connect to the display by plugging in the 371-3480 Cable (DISPLAY, USB) from the computer to the display.
Note: The CMPD USB connector is located under the dashboard to the right of the steering column.
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Illustration 17 g03685459 - The "Windows Mobile Device Center" window will automatically appear on the computer screen. The status will change from "Not Connected" to "Connecting". The status is shown at the bottom left in Illustration 16 and Illustration 17 .
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Illustration 18 g03811976 - Ensure that the key switch is in the ON position. When the CMPD USB cable is connected to a laptop or personal computer, the screen will display "Connection to Host". The message appears briefly. Refer to Illustration 18.
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Illustration 19 g03685462 Show/hide table
Illustration 20 g03685482 - Once the device is connected to the computer, the window should look like Illustration 19. Select "Connect without setting up your device". If the PC dialog is the same as what is shown in Illustration 19, connection between the USB of the PC and the CMPD is completed.
Note: Illustration 20 is the window that will appear after you select "Connect without setting up your device".
- After Windows Mobile Device Center is connected over the USB cable, connect the CMPD device to the machine using the standard Comm Adapter II (CA2) or Comm Adapter III (CA3).
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Illustration 21 g02505016 - Start Cat ET and launch the Winflash tool.
The CMPD device should be detected and shown in the ECM list.
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Illustration 22 g02505037 - Use the folder icon to browse and select the new flash file.
Once the flash file is selected, Winflash will detect there is compatibility with USB flashing. The message shown in Illustration 22 will be displayed.
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Illustration 23 g02505056 - Select "Yes" in order to launch the "Advanced Flash Tool" as shown Illustration 23.
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Illustration 24 g02505137 Show/hide table
Illustration 25 g02505156 Show/hide table
Illustration 26 g02505163 - As Windows Mobile Device Center, detects the CMPD, the prompt that is similar to Illustration 24 may appear, in this case select "No" and "Next".
The Windows Mobile Device Center, window should now display a window that is similar to Illustration 25.
Simultaneously, the "Advanced Flash Tool" should now display a window that is similar to Illustration 26.
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Illustration 27 g02505197 - Select "Next" and wait for the flash process to complete.
Note: There is a delay after the progress bar has filled before flash completes.
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Illustration 28 g03811978 - To complete the flash process, disconnect the USB cable and key cycle the machine.
The CMPD will go blank and resume with "Please Wait. File Extraction In Progress". Refer to Illustration 28. Once the file extraction is complete, the CMPD will reboot automatically in 5 seconds.
- After the reboot, the CMPD will return to the default performance page.
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Illustration 29 g03811980 (10) Navigation button
(11) OK button
(12) Return (exit) button
(13) Information button
(14) Brightness button
(15) Flash file information - You can verify that the new file has successfully flashed on to the CMPD. Perform the following steps to confirm a successful flash.
- Press the information ("¡") button (13) on the CMPD. The "Display" dialog will appear. Refer to Illustration 12.
- Use the navigation button (10) on the CMPD to navigate to "Service", "System Info", and then finally to "Display".
- Press the "OK" button (11) on the CMPD.
- The information dialog will appear as shown in Illustration 12. The needed information is circled in red (15).
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| Illustration 16 | g03685456 |
Troubleshooting
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| Illustration 30 | g03685530 |
If the CMPD is not detected by Windows Mobile Device Center, try the following troubleshooting tips:
- Check the USB connections and cycle the key switch for the machine.
- Try using a different USB port on the PC.
- Shut down the PC. Then, connect the USB cable. Key on the machine. Power on the PC.
Note: Computer applications such as fire walls or Windows settings may prevent successful connection with the CMPD.
Additional troubleshooting steps on Windows Mobile Device Center can be found on the Microsoft website:
http://answers.microsoft.com/en-us/winphone/forum/wp6n-sync/windows-mobile-device-center-troubleshooting/0ad065a4-4b9b-4c9a-a182-9bf707909235?auth=1If you are still unable to connect using USB, flash using the J1939 datalink.