PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 107-7330 OR 230-2520 CONNECTING ROD BEARINGS ON CERTAIN 3508, 3508B, 3512, 3512B, 3512C, 3516, 3516B, AND 3516C GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 107-7330 OR 230-2520 CONNECTING ROD BEARINGS ON CERTAIN 3508, 3508B, 3512, 3512B, 3512C, 3516, 3516B, AND 3516C GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES

Usage:

TEBE1056-02

11Mar2014
(Revised 04Apr2014)


U-135
A-99
D-128
O-119

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1077330/">107-7330 OR 2302520/">230-2520 CONNECTING ROD BEARINGS ON CERTAIN 3508, 3508B, 3512, 3512B, 3512C, 3516, 3516B, AND 3516C GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES

1225
PI32316
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32316" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32316" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 11Mar2014 (Revised 02Apr2014) Service Letter. Changes have been made to the Service Claim Allowances.


COMPLETION DATE

TERMINATION DATE

30Sep2014 31Mar2015

PROBLEM

The 1077330/">107-7330 or 2302520/">230-2520 Connecting Rod Bearings may fail prematurely on certain 3508, 3508B, 3512, 3512B, 3512C, 3516, 3516B, and 3516C Generator Sets, PM3512B, and PM3516 Power Modules. If a connecting rod bearings fail, it may result in significant down time and cost to repair.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3508  23Z08030
3508B  ZAD00390, 426
*******Group  2*******
3512 24Z10276, 10286

6WW01467, 1469, 1471, 1474, 1476, 1478, 1481-1483, 1485-1487, 1490-1491, 1499-1501, 1503-1506, 1508, 1512, 1515-1518, 1520, 1523, 1528-1534

YAK00112, 114-121, 123-125, 129-135, 137

ZAF00614, 616, 622-623, 625-627, 632, 650, 658, 660, 702-704, 738, 746
3512B 6GW01632, 1636-1637, 1639-1640, 1643, 1645-1646, 1648, 1650, 1652-1656, 1658-1660, 1666-1667, 1670, 1674, 1676, 1678, 1682-1692, 1694-1695, 1698-1700, 1704, 1706-1709, 1712-1713, 1716-1720, 1724, 1737-1740, 1742-1743, 1745-1747

YAM00118, 126, 128, 132, 136-137, 162

YAN00116-00118, 122-125, 127
3512C  SBG00554-00570, 573-603, 605-636, 639-643, 645-651, 654-729, 731-734, 737-747
PM3512B  BNR00352
*******Group  3*******
3516 8TW00588-00593, 605, 608-611, 614-616, 619

YAS00118, 123, 125-128

ZAL00427-00433, 435-436, 439-444, 447-448, 451
3516B 7RN02063

8NW01073, 1078, 1082, 1084, 1087-1088, 1092-1093, 1097-1098, 1100-1101, 1111-1112

PBR00607-00619, 621-625, 627, 631-656

YAT00120-00121, 145, 157, 159-161, 164-165, 170-171, 173-183, 186

ZAP01208, 1210-1211, 1216, 1218, 1220, 1226-1227, 1235-1236, 1243, 1246, 1263, 1277, 1279, 1292, 1301, 1322, 1370, 1378-1379, 1405, 1421, 1428, 1431-1436, 1442, 1447, 1463, 1476, 1486
3516C  SBJ00726-00731, 733-737, 739-759, 761-770, 772, 774-780, 782-804, 806-810, 812-815, 817-820, 822-824, 827-829, 831-840, 843-846, 849-850, 852-869, 871, 873-875, 877-881, 883-896, 898-902, 904-918, 921, 923, 925-926
PM3516 KEN00178, 181, 183, 185, 195, 198-201, 217-218, 231

NAM00100-00101, 104, 109, 111, 121
*******Group  4*******
3516B FDX00486-00487, 489-497, 499-504, 506-513, 515-560

YAW00123-00127, 130-151

ZAR00524-00526, 528, 531, 533, 535-538, 541, 544-555, 559-562, 564-566, 572, 575-577, 579, 581-589, 593-594, 596-597, 602-609
3516C  SBK00707-00716, 718-721, 723-746, 748-762, 766-767, 769-777, 779-781, 783, 785, 789-799, 801-829
*******Group  5*******
3512B FDE00453, 455-457, 459-474, 476

ZAH00878, 891-894, 896, 904, 910, 915, 923, 926, 933, 935, 938, 958, 960-962, 968-969, 971-972, 975, 985, 989

ZAJ00246-00248, 250-252

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
8 1077330 BEARING-CONN ROD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
12 1077330 BEARING-CONN ROD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
16 1077330 BEARING-CONN ROD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
16 2302520 BEARING-CONN ROD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
12 2302520 BEARING-CONN ROD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Review the engine's service history.

If the original connecting rod bearings have previously been replaced, no further action is required.

If the original connecting rod bearings have not been replaced and regardless of the connecting rod bearing date code, replace the connecting rod bearings.

Refer to Disassembly and Assembly, SENR2365.

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 16.0-hour job for Group 1

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 24.0-hour job for Group 2

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 32.0-hour job for Group 3

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 32.0-hour job for Group 4

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 24.0-hour job for Group 5


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1077330/">107-7330 CONNECTING ROD BEARINGS

MODELS INVOLVED - 3508, 3508B, 3512, 3512B, 3512C, 3516, 3516B, and 3516C Generator Sets, PM3512B, and PM3516 Power Modules

Dear Cat Product Owner:


The connecting rod bearings need to be replaced on the products listed below. The existing connecting rod bearings may fail prematurely which could lead to significant down time and cost to repair. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 11Mar2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 11Mar2014 Service Letter

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