PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C13 INDUSTRIAL ENGINES
Usage:
TEBE1012-00
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| 20Feb2014 |
U-95
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| Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C13 INDUSTRIAL ENGINES |
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| 1920 1901 | PS44191 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44191" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 29Feb2016 |
PROBLEM
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| The existing software can cause loss of high speed regeneration on certain C13 Industrial Engines. This may occur while operating at high loads for extended periods of time in warm ambient climates. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C13 | KWJ00147, 169, 171-178, 214, 216-217, 267-268, 278-281, 319, 338-340, 1087-1088, 1090-1095, 1184, 1186, 1196-1197, 1288-1292, 1370, 1377-1378, 1394-1395, 1411, 1449, 1451, 1515, 1519, 1539, 1567, 1602, 1718, 1720, 1723-1724, 1798-1799, 1847, 1879, 1884, 1896, 1921, 1961, 1976-1979, 1981, 1985-1986, 1995-1997, 2007, 2089, 2094, 2102, 2165, 2167, 2186, 2203, 2205, 2211, 2279, 2288, 2305, 2445, 2469-2470, 3249, 3254, 3740, 3952-3954, 4112-4118, 4133-4141, 4157-4158, 4182, 4211 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4491665 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| 1.) Copy the Engine ECM current configuration through Cat ET. 2.) Flash the new engine control software. 3.) Refer to Engine News, SEBD9857, "New Cat Electronic Technician (ET) Configuration Parameters Are Available for Tier 4 Industrial Engines" to confirm high speed regeneration parameters are still configured properly. - High Soot Load Aftertreatment Protection Status Enable - High Aftertreatment Protection Shutdown Configuration - High Speed Regeneration Minimum Engine Speed Configuration Code |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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