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PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER OIL SUPPLY TUBE SEAL ON CERTAIN C6.6 INDUSTRIAL ENGINES AND CERTAIN C6.6 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, TRACK-TYPE LOADERS, C6.6 OLYMPIAN GENSETS, WHEEL LOA Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER OIL SUPPLY TUBE SEAL ON CERTAIN C6.6 INDUSTRIAL ENGINES AND CERTAIN C6.6 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, TRACK-TYPE LOADERS, C6.6 OLYMPIAN GENSETS, WHEEL LOA

Usage:

REBE5245-01

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14Sep2009
(Revised 03Feb2010)


U-325
A-272
D-289
O-295

 
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After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER OIL SUPPLY TUBE SEAL ON CERTAIN C6.6 INDUSTRIAL ENGINES AND CERTAIN C6.6 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, TRACK-TYPE LOADERS, C6.6 OLYMPIAN GENSETS, WHEEL LOADERS, INTEGRATED T0OLCARRIERS, SOIL COMPACTORS, MOTOR GRADERS, LOAD HAUL DUMPS, AND PAVERS
1052 1053
PS51725
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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51725" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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NOTE:

This Revised Service Letter replaces the 14Sep209 Service Letter. Changes have been made to Service Claims Allowance.

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TERMINATION DATE
30Sep2011

PROBLEM

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The existing seal can suffer from hardening of the seal and fail on certain C6.6 Industrial Engines and C6.6 engines installed in various D6N, D6K, PLL61 Track-Type Tractors, M318D, M316D, M322D Wheeled Excavators, 963D, 953D, Track-Type Loaders, C6.6 Olympian Gensets, 924H, 928H, 930H, 938H, Wheel Loaders, IT38H Integrated Toolcarriers, CS56, CS74, CS76, CS64, CP56, CP76, CP64, CP74 Soil Compactors, 12M, 120M, 12K, and 120K Motor Graders, R1300G Series II Load Haul Dump, AP600D AP655D Asphalt Pavers. If the existing seal fails, it will leak engine oil.

AFFECTED PRODUCT

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Model Identification Number
*******Group  1*******
C6.6 TIER 3  66600825, 4050-4066, 4068-4173, 4175-4225, 4227-4341, 4343-4519, 4521-4675, 4677-4865, 4867-4996, 5000-5042, 5044-5050, 5056-5087, 5091-5096, 5098-5289, 5293-5334, 5336-5341, 5343-5356, 5358-5504, 5506-5726, 5728-5733, 5735-5772, 5774-5788, 5790-6076, 6078-6320, 6322-6328, 6330-6404, 6406-6522, 6524-6546, 6548-6616, 6618-7010, 7012-7013, 7015-7045, 7047-7084, 7086-7215, 7217-7340, 7342-7354, 7356-7435, 7437-7455, 7457-7877, 7879-7885, 7895-7920, 7922-7927, 7929-8075, 8077-8078, 8080-8087, 8098-8189, 8191-8249, 8250-8252, 8254-8268, 8270-8299, 8301-8544, 8546-8718, 8720-8821, 8823-8864, 8866-9165, 9167-9253, 9256-9258, 9260-9311, 9313-9381, 9386-9420, 9423-9479, 9481-9578, 9580-9581, 9583-9590, 9592-9653, 9657-9826, 9828-9923, 9926-9988, 9991, 9993-10193, 10195-10217, 10219-10273, 10275-10294, 10296-10361, 10363-10565, 10567-10595, 10598-10601, 10603-10682, 10684-10766, 10774-10877, 10879-10907, 10909-10913, 10915-10941, 10943-10952, 10960-11028, 11030-11067, 11069-11182, 11184-11193, 11195-11221, 11227-11235, 11237-11307, 11314-11330, 11332-11339, 11342-11379, 11381-11513, 11515-11537, 11539-11541, 11543-11551, 11553-11569, 11571-11657, 11659-11660
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*******Group  2*******
924H HXC00205-00451, 550-1300

JTM00210-00283, 600-840, 842-862

KLN00230-00398
924H Z PED00240-00719

RCB00250

WLB00150-00295
928H BYD00170-00402, 404

CXK00164-00757

RSB00001-00029
930H DHC00186-00409, 600-1549

FTD00190-00248, 650-1157
M316D  W6A00481-00563, 567-1099
M316D OEM  KMA00106-00108
M318D  W8P00422-00633, 635-1146, 1151
M318D MH  W8R00166-00325
M322D  W2S00197-00434
M322D MH  W2T00202-00431
M322D OEM  J4M00101-00104
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*******Group  3*******
120K  JAP00101-00104
120M B9C00130-00479

B9N00147-00267

B9W00100-00184

D9W00100-00130
12K  JJA00104-00105
12M B9F00014-00623

B9R00024-00157
140K  JPA00104-00110
160K  JBP00102-00106
938H JKM00154-00747

LKM00143-00523, 527

MCC00138-00166

MJC00059-00667
953D  LBP00254-00462, 700-922
963D  LCS00228-00474, 700-1030
AP-600D TFM00201, 204-205

TFZ00200-00238, 240-241
AP-655D GNN00202-00223, 225, 228-231

GNZ00207-00303

MAN00200-00221, 223-227

MAT00202-00206
CP56 C5P00100, 103-471

FCP00100-00130, 135-137
CP64 C6P00101-00117

P7F00100-00105
CP74  P8F00100-00105
CP76 C7L00101-00122

JCP00100-00125
CS56 C5S00104-00787, 789-803, 805, 811-814

FCS00102-00418, 420-430, 432, 434, 438, 443-446, 463, 470-481
CS64 C6S00101-00123

C7F00100-00139
CS64 OEM  WSW00100-00102
CS74 C8F00101-00285, 287-302, 305-307, 309, 311-313, 316-351

C8S00102-00121
CS76 CYX00103-00288, 291, 294-296, 299, 304-307

JCS00100-00150
D6K LGP  DHA00348-01094
D6K XL  FBH00489-01431, 1433, 1436-1437, 1440
D6N LGP DJY00504-01687, 1692, 1695

GHS00200-00206
D6N XL DJA00419-01196

JAH00156-00304

LJR00111-00112

MLW00100-00103
IT38H  JNJ00155-00369
PL61  WGS00100-00175
R1300G II  RSL01541, 1546-1554, 2246
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*******Group  4*******
D6K XL  NCF00001-00048
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*******Group  5*******
C6.6  N6D00103, 109, 200-302, 304-395, 397-499, 571, 574-577, 579, 581-776, 778-784, 786, 801-1199

PARTS NEEDED

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Qty

 Part Number Description
*******Group 1*******
1 2779940 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 2779940 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 2779940 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 4*******
1 2779940 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 5*******
1 2779940 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to your service manual for the removal and installation instructions of the turbocharger oil supply tube seal.

Replace the failed seal with the new part listed in the Parts Needed.
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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 3

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 4

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 5



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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