PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOOD ON CERTAIN 415F2, 416F, 416F2, 420F, 420F2, 422F, 422F2, 427F2, 428F, 428F2, 430F, 430F2, 432F, 432F2, 434F, 434F2, 444F, AND 444F2 BACKHOE LOADERS, EQUIPPED WITH HOOD MOUNTED EXHAUST
Usage:
TEBE5679-01
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| 10Mar2017 |
| (Revised 31Oct2017) |
U-135
A-92
D-109
O-109
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOOD ON CERTAIN 415F2, 416F, 416F2, 420F, 420F2, 422F, 422F2, 427F2, 428F, 428F2, 430F, 430F2, 432F, 432F2, 434F, 434F2, 444F, AND 444F2 BACKHOE LOADERS, EQUIPPED WITH HOOD MOUNTED EXHAUST |
|
| 7251 | PS53432 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53432" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 10Mar2017 Service Letter. Changes have been made to the Parts Needed descriptions and Service Claim Allowances table for Group 2. |
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TERMINATION DATE |
| 31Mar2019 |
PROBLEM
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| The existing hood can warp, twist, or distort on certain 415F2, 416F, 416F2, 420F, 420F2, 422F, 422F2, 427F2, 428F, 428F2, 430F, 430F2, 432F, 432F2, 434F, 434F2, 444F, and 444F2 Backhoe Loaders, equipped with hood mounted exhaust. If the existing hood distorts, it may not function properly. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 415F 2 | HWA00150-00157, 159-160, 163-167, 169-172, 174-183, 186-187, 190, 192-195, 198-208, 212, 215-221, 223-225, 227-229, 231-236, 238-239, 241, 243-258, 267-273, 275-283, 285, 287-288, 291, 293, 295, 298, 300, 302-303, 305-315, 321, 323-329, 331-332, 334, 336-337, 339-340, 342-351, 353-354, 356-363, 365-366, 369-372, 378-380, 382-387, 389-390, 392-395, 398, 400-413, 415-416, 418, 421, 427-429, 431, 433-442, 445-447, 449-454, 456, 460-470, 473-484, 486-488, 498-503, 505-509, 513, 517-518, 520-526, 532-535, 538-540, 542-554, 50177 PF400150-00156, 158-686, 692-693 |
| 416F | LWT00150-00785 |
| 416F 2 | LYA00150, 154, 156, 158-159, 165-171, 176-180, 185, 188-191, 210-211, 213-214, 217-218, 222-226, 229, 243-244, 263-264, 272, 274-276, 279-284, 288-291, 293, 295, 298-301, 323-324, 328, 333, 335, 340-355, 373-374, 377-384, 398-407, 410-418 |
| 420F | LKH00150-00151, 153-516 LTG00150-01210, 1215-2342 |
| 420F 2 | LYB00166, 332-335, 344, 408, 421, 428-429, 431-432, 502-506 |
| 420F 2 IT | LYC00538-00542 |
| 422F | LRH00150-02375 |
| 422F 2 | LYF00168, 218-219, 221-222, 232, 239, 243, 245, 250, 253, 257, 259, 262-263, 275-290, 297-298, 300-302, 304, 306, 308-340, 342-344, 347, 349-350, 354-398, 400, 402, 404-405, 407-419, 421-433, 436-459, 469-470, 477, 481-483, 487-490, 492-499, 501-516, 533, 570-571, 573, 575-577, 582-583, 585-587, 598, 600, 602, 604, 606-615, 664-672, 675, 678, 681-706, 709, 711, 713, 723-738, 750-752, 780-794, 832, 834, 837, 840-856, 858-875, 892-893, 900-901, 909 |
| 427F 2 | HWK00150-00153, 212, 292, 302, 348-350 |
| 428F | LBH00150-05614, 33976 |
| 428F 2 | LYG00160, 367, 408-409, 692, 806, 813, 869, 873, 880, 2119, 2386, 2447-2448, 2452, 2462, 2464-2471, 2473-2488 |
| 430F | LDY00150-00281 LNH00150-00208 |
| 432F | LNR00150-00754, 756-1287 |
| 432F 2 | LYJ00690, 692, 695-698 |
| 434F | LDH00150-00947 |
| 434F 2 | LYK00150, 319, 424, 430, 433-435, 437-438 |
| 444F | LJJ00150-00528 |
| 444F 2 | LYL00423-00424 |
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| *******Group 2******* | |
| 415F 2 | HWA00158, 161-162, 168, 173, 184-185, 188-189, 191, 196-197, 209-211, 213-214, 222, 226, 230, 237, 240, 242, 259-266, 274, 284, 286, 289-290, 292, 294, 296-297, 299, 301, 304, 316-320, 322, 330, 333, 335, 338, 341, 352, 355, 364, 367-368, 373-377, 381, 388, 391, 396-397, 399, 414, 417, 419-420, 422-426, 430, 432, 443-444, 448, 455, 457-459, 471-472, 485, 489-497, 504, 510-512, 514-516, 519, 527-531, 536-537, 541 |
| 416F 2 | LYA00151-00153, 155, 157, 160-164, 172-175, 181-184, 186-187, 192-209, 212, 215-216, 219-221, 227-228, 230-242, 245-262, 265-271, 273, 277-278, 285-287, 292, 294, 296-297, 302-322, 325-327, 329-332, 334, 336-339, 356-372, 375-376, 385-397, 408-409 |
| 420F 2 | LYB00150-00165, 167-331, 336-343, 345-407, 409-420, 422-427, 430, 433-466, 468-501, 507-563 |
| 420F 2 IT | LYC00150-00419, 421, 423-537 |
| 422F 2 | LYF00150-00167, 169-217, 220, 223-231, 233-238, 240-242, 244, 246-249, 251-252, 254-256, 258, 260-261, 264-274, 291-296, 299, 303, 305, 307, 345-346, 348, 351-353, 399, 401, 403, 406, 420, 434-435, 460-468, 471-476, 478-480, 484-486, 491, 500, 517-532, 534-569, 572, 574, 578-581, 584, 588-597, 599, 601, 603, 605, 616-663, 673-674, 676-677, 679-680, 707-708, 710, 712, 714-722, 739-749, 753-779, 795-831, 833, 835-836, 838-839, 857, 876-891, 894-899, 902-908 |
| 427F 2 | HWK00154-00211, 213-291, 293-301, 303-347 |
| 428F 2 | LYG00150-00159, 161-366, 368-407, 410-691, 693-696, 711-805, 807-812, 814-868, 870-872, 874-879, 881-2118, 2120-2385, 2387-2446, 2449-2451, 2453-2461, 2463 |
| 430F 2 | LYD00150-00209 |
| 430F 2 IT | LYE00150-00209 |
| 432F 2 | LYJ00150-00689, 691, 693-694 |
| 434F 2 | LYK00151-00318, 320-423, 425-429, 431-432 |
| 444F 2 | LYL00150-00420 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4542345 | HOOD AS (F SERIES - OR - F2 W/O FRONT WIPER) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 4542346 | HOOD AS (F2 SERIES WITH FRONT WIPER) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Replace the existing hood with the new hood assembly. The 454-2345 Hood Assembly is for machines equipped with canopy or open ROPS. The 454-2346 Hood Assembly is for machines equipped with cab or canopy plus (front windshield). Note: Some of the existing hardware may need to be transferred to the new hood for installation. Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section". Refer to the Service Manual if/as necessary. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-48 mo |
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49-60 mo |
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| NOTE: This is a 1.5-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-48 mo |
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49-60 mo |
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| NOTE: This is a 1.5-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE STABILIZER CHECK VALVE ON CERTAIN 415F2, 416F2, 420F2, AND 430F2 BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STABILIZER CHECK VALVE ON CERTAIN 415F2, 416F2, 420F2, AND 430F2 BACKHOE LOADERS
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PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLER ON CERTAIN 770G AND 772G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLER ON CERTAIN 770G AND 772G OFF-HIGHWAY TRUCKS