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PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS

Usage:

TEBE5677-02

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26Jan2017
(Revised 30Jan2019)


E130
E270
K030
K040
K200
K311
K315
K316
K350
K370
K635
K63A
K63B
K680
M610
N030
N172
P210
Q300
Q303
T120
V219
V21A
V21D
V225
V234
V255
V262
V270
V27E
V27F
V27R
V27U
V27Z
V350
V35Z
V362
V363
V382
V470
V475
X190
Z850

 
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Containment -
After Failure Only
 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS
7610 7620 7490 7606
PS61345
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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.
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NOTE:

When reporting the repair, use "PS61345" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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NOTE:

This Revised Service Letter replaces the 26Jan2017 (Revised 23Jun2017) Service Letter. Changes have been made to the Termination Date and the Affected Product.

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TERMINATION DATE
31Jan2021

PROBLEM

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In two given scenarios the Product Link PL522 stops reporting. Either it cannot register on a cellular network and the SIM card status is "not ready" in Cat ET or all the Product Link parameters are shown as unavailable in the ET description screen.

AFFECTED PRODUCT

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Model Identification Number
*******Group  1*******
140M  D9G00151, 1319, 1381, 1388, 1405-1413, 1428-1431, 1440-1441, 1443, 1445, 1447, 1473-1474, 1482, 1492-1493, 1507, 1510, 1512, 1608-1609, 1644, 1692
320D FAL00292, 421, 585, 9417, 9423-9431, 9434, 9436, 9438-9439, 9441

KGF00361, 412, 1196, 2080, 2083, 2319, 2859, 3189, 3643, 3655, 3767, 4596, 4625, 5223, 5234, 5424, 5595, 5597-5598, 5600, 5615, 5617, 5686, 5690, 5698, 5700-5701, 5768, 5818, 6301, 7540, 7557, 7564, 7579, 7650, 7659, 7671, 7677, 7681, 7684, 7686, 7690, 7697, 7702, 7713, 7721, 7729, 7742, 7752, 7755, 7757, 7764, 7767, 7772, 7774, 7777-7778, 7780-7782, 7798, 7928, 7948, 7954, 7963, 8002, 8141, 8182, 8272, 8280, 8288, 8295-8296, 8301, 8304, 8315, 8337, 8352, 8355-8356, 8362, 8365, 8368, 8370, 8375, 8389, 8405, 8425, 8430, 8460, 8493, 8515, 8517, 8539, 8552, 8557, 8565, 8572, 8581, 8588, 8593, 8602, 8605, 8608, 8622, 8624, 8627, 8629, 8632-8633, 8637, 8645, 8654, 8658, 8662, 8671, 8673, 8675, 8678, 8684-8685, 8688, 8692, 8696, 8699, 8705, 8710, 8713, 8716, 8725, 8730, 8734, 8741, 8746, 8759, 8767, 8774, 8784, 8793, 8820, 8841, 8847, 8849, 9031, 9039, 9051, 9068, 9077, 9082, 9088, 9106, 9108, 9111, 9124, 9128-9129, 9136, 9268, 9275, 9283, 9286-9287, 9378, 9383, 9443
320D 2GC  JFM00778-00794, 797-802, 804-815, 817-819, 821, 825-832, 834-837
320D 2L KHR00103-00111, 121-122, 124-149, 151-152, 155-168, 183-185, 187, 194-195, 198-200, 214-215, 217-218, 224-225, 230, 232-233, 235, 238-240, 242-243, 245-254, 283-285, 288-289, 291-295, 297-299, 302, 304, 352, 354, 357-358, 360-363, 365-366, 374-376, 378-381, 383, 385, 388, 435, 437, 451, 493, 497, 499-500, 502, 504, 508, 510, 519, 523, 531, 533, 535

ZCS01035, 1276-1283, 1316-1317, 1433
324D L DFP00367, 403, 434, 755, 768, 782, 794-795, 798, 801-802, 804, 1136, 1138-1139, 1159-1162, 1186, 1223, 1234-1235, 1237, 1239, 1244, 1247-1252, 1255-1261, 1263-1264, 1266-1270, 1272, 1276, 1281-1285, 1287, 1303, 1306, 1308-1311, 1313, 1318, 1325, 1337-1338, 1358-1359, 1362-1363, 1366-1369, 1371, 1383

TSN00396-00397, 470-471, 478, 626-628, 633-634, 650, 652, 654-658, 670
329D L DJF00629-00635, 637-640, 645-646, 648, 659, 680, 711, 714, 717, 743, 752, 832, 847, 875, 988, 1279

MNB00427, 459, 476, 478, 481, 484, 502-503, 507, 564, 609, 697, 900, 906, 1012-1013, 1215, 1217, 1221, 1258, 1314, 1474, 1608-1609
730  B1M02393, 3233, 3239, 3463-3464, 3477-3479, 3518, 3606, 3608, 3703, 3722-3723, 3763-3764, 3766, 3910, 4005-4007, 4165-4166
735B  L4D00393-00402, 415-416, 447
740B  L4E00607-00608, 1479, 1485, 1825-1826, 2235-2236, 2376-2377, 2379, 2749, 2763, 2778-2779, 2792, 2802, 2823, 2825, 2827, 2829, 2988
772G  LTS00250, 264-267, 279-280, 287-288, 293-298, 306, 314, 316, 320, 322, 326, 358, 452-453, 456
777D  FKR00717, 727-736, 1093-1094, 1144-1145, 1229, 1530-1532, 1663-1667
785C  APX00613-00615, 625, 639, 805, 1030-1031, 1342-1344, 1686-1687
789D  SPD00579-00582, 587-588, 616-618, 620, 645
793D  FDB01364-01367, 1371, 1434-1437, 1492-1493, 1496-1497, 1505, 1558-1559, 1571, 1573-1574, 1582, 1586, 1626, 1628, 1630-1632, 1801-1805
950H  MXL00406-00410, 468-470, 474, 476-477, 479, 554, 557, 1651
962H MAL00108, 134, 145, 149, 151-152, 156-157, 534, 561, 595-597

PCW00210-00211, 214, 224-227, 230, 232, 236-240, 242-244, 248-249, 253-255, 258-261, 273-274
966H BJ600228, 276, 283, 644-645, 652, 722, 766, 786, 854, 883-887, 944, 1119, 2029, 2031, 2123, 2163, 2178, 2238, 2250-2252

TAL00336-00337, 409, 1573, 1578, 1580, 1585, 2197-2198, 2205-2207, 2305, 2374, 2642-2643, 2648, 2658-2660, 2756, 2765, 2768, 2771, 2773
980H KZL00238, 278, 425, 453, 614, 656, 770, 772, 978-979, 981, 986, 1043, 1047, 1052, 1098, 1193, 1307

MHG00265, 530, 949, 1031, 1059, 1136-1137, 1143, 1225, 6294, 6535
988H  BXY02356, 4238, 4493, 4497-4498, 4726, 4834, 5064, 5319, 5321, 5325, 5464
CS56  FCS00418, 856, 862, 908, 924, 1003, 1046, 1050, 1065, 1099, 1116, 1130, 1142, 1160, 1234, 1240, 1250, 1256, 1261, 1300-1301, 1308, 1310
CS76  CYX00201, 429-430, 824, 866-868, 892-893, 904-906, 1009, 1015-1016, 1018, 1045, 1090, 1093, 1095
D6N LGP  GHS00363, 515, 600, 784, 881, 897, 929, 981, 1010, 1084, 1127-1128, 1441, 1443, 1446, 1451-1452, 1456-1457, 1481, 1497, 1600-1601, 1607, 1609, 1611, 1617, 1625, 1630-1631, 1633, 1639-1645, 1804-1805, 1809-1817, 1819, 1821-1822, 1825-1826, 1828, 1830-1834, 1838
D6N XL  MLW00300, 315, 346, 362-365, 372, 400, 411, 414, 458, 471, 484-486, 491, 493, 496, 537, 550, 555, 558-559, 573, 592, 621, 700, 703-704, 734, 736, 739, 741, 743, 748, 759, 764, 774, 782, 784-785, 903-907, 909-913, 1102-1110, 1114-1115, 1117, 1119-1126
D6R LGP X  S6Y00118, 135, 154, 194, 246-248, 261-263, 274, 284
D6R X  S6X00136-00138, 144, 146, 169, 179, 235, 293, 325, 328, 379-380, 382, 447, 478-479, 481, 487, 526, 610, 713-721, 730-731, 743, 749, 762, 844, 861, 863, 971, 987, 1029-1030, 1045, 1048, 1055-1056, 1061, 1075, 1090, 1096, 1100-1102, 1106, 1135, 1138, 1142, 1145-1148, 1152, 1162, 1169-1170, 1176, 1251, 1266, 1291-1294, 1304-1305, 1327, 1347, 1357-1358, 1402-1404, 1419-1420, 1424, 1441-1443, 1452-1453, 1485, 1488-1491, 1498-1501, 1532-1536, 1538, 1540-1541, 1543, 1546, 1548, 1555-1557, 1599-1600, 1619-1621, 1626-1629, 1697-1698, 1704-1709, 1746, 1764, 1767-1768, 1785-1786, 1886, 1936-1937, 1956-1957, 1961-1963, 1968-1972, 1991, 1996, 2005, 2010, 2016, 2028, 2033, 2038, 2044
D6T XL  LAE00287, 413, 563, 588-590, 606-607
D7R  DSH00120-00121, 202, 219-222, 238, 270-271, 354-355, 363-364, 399, 407-408, 447, 451
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*******Group  2*******
D10T  RJG01781, 1788, 2257, 2308, 2322, 2376, 2400, 2431, 2728, 2755, 3003, 4190, 4201, 4623
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*******Group  3*******
330D  NBD00151, 595, 714, 770, 774, 800, 838, 1012, 1298-1299, 1305, 1381, 1385, 1456
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*******Group  4*******
336D L  ZML00141, 143, 153-154, 160, 165-166, 173, 176, 182, 208
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*******Group  5*******
D6K XL  FBH01969, 1972, 1983, 2003, 2334-2335, 2339, 2342, 2524, 2526-2527, 2576, 2589, 2596-2597, 2615, 2689, 2692-2693, 2695-2696, 2699, 2703, 2713, 2726, 2739, 2750-2751, 2760, 2763
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*******Group  6*******
D6N XL  LJR00876, 878-880, 896, 915-916, 918-920, 922, 953-962, 996
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*******Group  7*******
D6N XL  DJA01049, 1051, 1082-1083, 1085-1086, 1090, 1103
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*******Group  8*******
D5K XL  WWW01429, 1776, 2149, 2193, 2231, 2233, 2244-2247, 2251, 2260, 2274, 2276-2277, 2290-2291, 2301-2305, 2400
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*******Group  9*******
315D LC  CJN02417, 2420, 2435, 2437-2438, 2466, 2827, 2870-2871, 2912-2913, 2930, 2938, 3007, 3009-3011, 3013, 3016-3022, 3024, 3027, 3036, 3039, 3044, 3048
319D LN  FMH00175, 178-182, 184-186, 188, 191, 193, 196-220, 222-223, 226-241, 246-250, 254-280, 282, 284-294, 296-299, 301-302, 304
M313D J3A00181, 183, 185-186, 223, 236, 247, 254, 450, 599, 602, 645, 652-653, 688, 699-700, 714-715, 718-719

K3D00163-00165, 219, 233, 263, 266, 269, 513
M315D J5B00226, 228, 230, 233, 244, 247, 258, 261, 263, 271, 280, 284, 287, 296, 304-306, 309-311, 315, 318, 321, 329, 332, 336, 356, 358, 363-365, 370, 374-375, 377, 385-386, 390, 394, 396, 405, 413-414, 416, 418-419, 421, 430, 432, 438-439, 445, 453, 460, 466, 471-472, 474-476, 502, 504-505, 508, 513, 520-522, 531, 534, 536-541, 543-544, 546, 557-558, 561-562, 567-570, 572-574, 576-579, 581-582, 585, 591-592, 594-597, 603-604, 610, 614

K5E00140-00141, 143-144, 146-147, 150-152, 167, 169, 172, 176, 184-187, 208, 212, 228-231, 235, 238, 240-242, 245, 251, 270, 279, 311-313, 318, 322-323, 339, 341, 349, 351, 354, 357, 362

W5M00158, 328, 573, 576, 601, 5289, 5473
M318D D8W00565, 576, 578, 585, 639, 651, 673, 704, 709, 711-713, 718-719, 728, 731, 740, 747, 749, 753, 759, 777, 781-782, 787, 795, 835, 838, 843, 845, 848-849, 854, 862, 879-880, 882, 916, 919-920, 923-925, 928, 948, 1030, 1080, 1082, 1095, 1098, 1102, 1104

P8L00316, 340, 350, 353, 369, 426-427, 429
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*******Group  10*******
M317D 2  CH500258, 260-261, 263-266, 269, 377-379, 409, 419, 427, 438, 460, 462
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*******Group  11*******
140K  SZL00653, 1132, 1516, 1518-1519, 1568-1571, 1784, 1793, 1796, 1820-1821, 1915, 1970, 2351, 2512, 3005
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*******Group  12*******
374D L  PAS00166-00167, 172, 447, 506, 527, 529, 572, 574, 647-649, 692, 718, 724, 821, 899, 926, 928, 961, 972, 987
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*******Group  13*******
336D 2L  YCF00258, 260, 263-265, 281-284, 303-304, 306, 332, 334-340, 346, 348, 350-351, 353, 355-357, 364, 366-367, 379, 383, 433, 442-443, 608, 626, 806-807, 886
336D L  J2F00303, 596-598, 697, 851-852, 1030-1031
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*******Group  14*******
336D L  PRF00378, 805-806, 808, 1001, 1049, 1118-1119, 1121, 1125, 1127, 1136-1138, 1140-1148, 1150-1152, 1154-1157, 1159, 1175-1177, 1179-1180, 1182-1185, 1191, 1195-1207, 1213-1215, 1219-1246, 1289, 1346-1347, 1384, 1388, 1416, 1419, 1469
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*******Group  15*******
349D L  JGB00229, 233, 237, 296, 311, 658, 678, 724, 752-753, 796, 868
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*******Group  16*******
374D L  PAX00352-00353, 356, 411, 419-420, 423

PARTS NEEDED

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Qty

 Part Number Description
*******Group 1*******
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 2776370 PLATE AS (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
2 8T4183 BOLT-HEX HEAD (If Needed)
2 8T4223 WASHER-HARD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2602229 BRACKET AS (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 4*******
4 8T4179 BOLT-HEX HEAD (If Needed)
4 8T4223 WASHER-HARD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2434510 RECEPTACLE AS
1 2702679 WASHER-LOCK (If Needed)
1 2705455 BRACKET AS (If Needed)
1 4237018 HARNESS AS
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 5*******
3 2B0941 SPACER
1 2V8259 GROMMET
7 8T4121 WASHER-HARD (If Needed)
4 8T4137 BOLT-HEX HEAD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 9X7345 GROMMET
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2636394 COVER (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 2901030 PLATE AS. (If Needed)
1 4237018 HARNESS AS
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 6*******
1 6P0699 GROMMET
3 6V9805 BOLT-HEX HEAD (If Needed)
3 8T4136 BOLT-HEX HEAD (If Needed)
3 8T7934 WASHER-HARD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
3 9X8256 WASHER (If Needed)
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 1566175 CLIP-LADDER
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 3414071 PANEL AS (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 7*******
7 8T4121 WASHER-HARD (If Needed)
3 8T4185 BOLT-HEX HEAD (If Needed)
4 8T4195 BOLT-HEX HEAD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 3161011 COVER (If Needed)
1 3404119 BRACKET AS (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 8*******
3 6V9805 BOLT-HEX HEAD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
3 9X8256 WASHER (If Needed)
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 1566175 CLIP-LADDER
1 2039007 NUT (If Needed)
1 2697650 PLATE AS. (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 9*******
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 10*******
2 8T4121 WASHER-HARD (If Needed)
2 8T4137 BOLT-HEX HEAD (If Needed)
2 8T4189 BOLT-HEX HEAD (If Needed)
2 8T4224 WASHER-HARD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
2 3642793 PLATE (If Needed)
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 11*******
5 3S2093 STRAP-CABLE
7 8T4121 WASHER-HARD (If Needed)
7 8T4137 BOLT-HEX HEAD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 3225824 PLATE AS. (If Needed)
1 4674163 INSTL GP-FIELD
1 4731587 BRACKET AS (If Needed)
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 12*******
5 3S2093 STRAP-CABLE
4 8T4121 WASHER-HARD (If Needed)
4 8T4137 BOLT-HEX HEAD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2602135 BRACKET AS (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 2705455 BRACKET AS (If Needed)
1 4237018 HARNESS AS
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 13*******
5 3S2093 STRAP-CABLE
4 8T4179 BOLT-HEX HEAD (If Needed)
4 8T4223 WASHER-HARD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 2705455 BRACKET AS (If Needed)
1 4237018 HARNESS AS
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 14*******
5 3S2093 STRAP-CABLE
4 8T4179 BOLT-HEX HEAD (If Needed)
4 8T4223 WASHER-HARD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 2705455 BRACKET AS (If Needed)
1 4237018 HARNESS AS
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 15*******
5 3S2093 STRAP-CABLE
4 8T4121 WASHER-HARD (If Needed)
4 8T4137 BOLT-HEX HEAD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 3194302 SHEET AS (If Needed)
1 4237018 HARNESS AS
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 16*******
5 3S2093 STRAP-CABLE
4 8T4121 WASHER-HARD (If Needed)
4 8T4137 BOLT-HEX HEAD (If Needed)
8 8T8729 PIN-CONNECTOR
16 8T8737 PLUG-SEAL
1 1028801 KIT-RCPT CONN
1 1552265 KIT-PLUG CONN
1 2039007 NUT (If Needed)
1 2602135 BRACKET AS (If Needed)
1 2702679 WASHER-LOCK (If Needed)
1 4237018 HARNESS AS
1 4674163 INSTL GP-FIELD
1 4809645 INSTL GP-FIELD
1 SOFTWARE1 Engine Software (If Needed)
1 SOFTWARE2 Transmission Software (If Needed)
1 SOFTWARE3 Machine Software (If Needed)
1 SOFTWARE4 Implement Software (If Needed)
1 SOFTWARE5 Monitor Software (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the PL522 cellular device with a new PLE641 telematics device.

Caterpillar Electronic Technician (ET) 2016A and VIMSpc 2011A or newer should be used to perform any software updates.

Note: Create a full Product Status Report (PSR) and ECM replacement files for the machine before performing the updates as some configurations and settings could be erased during the software installation process. This will allow a point of reference to restore the settings of the machine after the update.

Refer to the attached Rework Procedure.

NOTE: This support program only covers machines which are enrolled in the Equipment Management (EM) Solutions.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 1

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 2

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 3

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 4

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 5

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 6

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 7

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 8

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 9

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 10

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 11

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 12*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 12

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 13*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 13

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 14*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 14

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 15*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 15

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 16*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job for Group 16



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Before going to the Customer Site:

1. When replacing the PL522, review REHS8850 for all the tools required to perform the upgrade from a legacy Product Link to an Elite System (PLE641).

Note: An Ethernet (425-6889) service tool is required to flash the telematics device and radio.

Note: For D-Series SSL, MTL, and CTL machines an Ethernet (419-5974) adapter is required to flash the telematics radio.

2. Download the flash files to your PC for updating the PL641 radio and PLE601 Network Manager.
Image1.1.1
 
At the machine:

3. Take a screenshot of Cat ET "GPS Information" and "GSM Information"(as shown respectively in Images 1.2.1 and 1.2.2) and record it in the SIMSi service claim story. Download the Product Status Report (PSR) and attach it in the same service claim story.
Image1.2.1
Image1.2.2
 
4. Perform installation instructions REHS8850 to replace the PL522 with an Elite System (PLE641). Carefully check the required parts listed under each group. Some machines have a recommended bracket for mounting the radio. These brackets are not required, but are recommended.

5. Make sure to follow the entire process until the device performs a successful communication check.

6. If the device is not communicating, refer to UENR5823 to troubleshoot an Elite Device (PLE641). Please complete a successful communication check before leaving the machine.

7. After the installation is complete, connect up to the machine using Cat ET, and take a Product Status Report (PSR).

8. Once the installation is completed please send all required documents to your PL Technical Communicator and make sure the Radio MAC address is among that documentation.

8. Contact your local PL administrator to deactivate the current legacy device by canceling the subscription from the VisionLink store.

9. Wait one hour after the subscription is canceled and machine history is canceled. The PL Administrator must then subscribe their new Telematics device. Log into the Dealer Service Portal and validate the equipment serial number and ownership in the Equipment Data System. Locate the equipment by the machine Serial Number. Confirm the customer, equipment data, and desired subscription level. Additional information and training can be located at www.dealer.cat.com/pl

Note: The wait time may vary during different times of the day.
 
 

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STEERING ACCUMULATOR CLAMPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STEERING ACCUMULATOR CLAMPS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AUTO ADJUSTABLE ECM SOFTWARE ON CD54B AND CB54B ASPHALT COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AUTO ADJUSTABLE ECM SOFTWARE ON CD54B AND CB54B ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE LINES GROUP ON CERTAIN 777G OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE LINES GROUP ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR CLEANING THE ENGINE COUPLING GROUP ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR CLEANING THE ENGINE COUPLING GROUP ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTING THE TRANSMISSION MAIN RELIEF VALVE ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTING THE TRANSMISSION MAIN RELIEF VALVE ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT AND SAW PUMP ON CERTAIN 553C, 563C, 573C, 2470C, 2570C, AND 2670C WHEEL FELLER BUNCHERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT AND SAW PUMP ON CERTAIN 553C, 563C, 573C, 2470C, 2570C, AND 2670C WHEEL FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR BREAKING IN THE 437-7162 INTERMEDIATE PISTON RING ON CERTAIN 12M 3, 140M 3, AND 160M 3 MOTOR GRADERS POWERED BY A C9.3 ENGINE PRODUCT SUPPORT PROGRAM FOR BREAKING IN THE 437-7162 INTERMEDIATE PISTON RING ON CERTAIN 12M 3, 140M 3, AND 160M 3 MOTOR GRADERS POWERED BY A C9.3 ENGINE
PRODUCT SUPPORT PROGRAM FOR TESTING AND POSSIBLY REPLACING THE AFTERTREATMENT FAN ON CERTAIN 120M2, 140M2, 140M3, 160M2, 160M3, 12M2, 12M3, 14M3, 16M3, AND 18M3 MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR TESTING AND POSSIBLY REPLACING THE AFTERTREATMENT FAN ON CERTAIN 120M2, 140M2, 140M3, 160M2, 160M3, 12M2, 12M3, 14M3, 16M3, AND 18M3 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONVEYOR HEAD PULLEY SUPPORTS ON CERTAIN PM620 AND PM622 COLD PLANERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONVEYOR HEAD PULLEY SUPPORTS ON CERTAIN PM620 AND PM622 COLD PLANERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING 2 SPEED TRANSMISSIONS ON CERTAIN 553C/563C/573C-2470C/2570C/2670C WHEEL FELLER BUNCHERS PRODUCT SUPPORT PROGRAM FOR INSTALLING 2 SPEED TRANSMISSIONS ON CERTAIN 553C/563C/573C-2470C/2570C/2670C WHEEL FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR REPLACING SLOPE SENSOR ON CERTAIN ASPHALT PAVERS EQUIPPED WITH CAT GRADE CONTROL PRODUCT SUPPORT PROGRAM FOR REPLACING SLOPE SENSOR ON CERTAIN ASPHALT PAVERS EQUIPPED WITH CAT GRADE CONTROL
PRODUCT SUPPORT PROGRAM FOR INSTALLING SPACERS ON THE ARTICULATING HITCH ON CERTAIN CB44B, CB46B, AND CB54B ASPHALT COMPACTORS PRODUCT SUPPORT PROGRAM FOR INSTALLING SPACERS ON THE ARTICULATING HITCH ON CERTAIN CB44B, CB46B, AND CB54B ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOOD ON CERTAIN 415F2, 416F, 416F2, 420F, 420F2, 422F, 422F2, 427F2, 428F, 428F2, 430F, 430F2, 432F, 432F2, 434F, 434F2, 444F, AND 444F2 BACKHOE LOADERS, EQUIPPED WITH HOOD MOUNTED EXHAUST PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOOD ON CERTAIN 415F2, 416F, 416F2, 420F, 420F2, 422F, 422F2, 427F2, 428F, 428F2, 430F, 430F2, 432F, 432F2, 434F, 434F2, 444F, AND 444F2 BACKHOE LOADERS, EQUIPPED WITH HOOD MOUNTED EXHAUST
PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT, STEERING, PILOT, AND BRAKING PUMP ON CERTAIN R1600, R1600G, AND R1600H LOAD HAUL DUMP MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT, STEERING, PILOT, AND BRAKING PUMP ON CERTAIN R1600, R1600G, AND R1600H LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE VALVE ON CERTAIN 415F2, 416F2, 420F2, 422F2, 427F2, 428F2, 430F2, 432F2, 434F2, AND 444F2 BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE VALVE ON CERTAIN 415F2, 416F2, 420F2, 422F2, 427F2, 428F2, 430F2, 432F2, 434F2, AND 444F2 BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING WATERPROOF PROTECTIONS ON THE ELECTRICAL AND GENERATOR BOXES ON CERTAIN AP300D ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR INSTALLING WATERPROOF PROTECTIONS ON THE ELECTRICAL AND GENERATOR BOXES ON CERTAIN AP300D ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR AXLE HOUSING ON CERTAIN 785C OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REAR AXLE HOUSING ON CERTAIN 785C OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING 2454679 FRAME GROUP ON CERTAIN 775F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING 2454679 FRAME GROUP ON CERTAIN 775F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE RETARDING GRID MOTOR FAN ASSEMBLY ON CERTAIN 795F AC AND 794 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE RETARDING GRID MOTOR FAN ASSEMBLY ON CERTAIN 795F AC AND 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STABILIZER CHECK VALVE ON CERTAIN 415F2, 416F2, 420F2, AND 430F2 BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STABILIZER CHECK VALVE ON CERTAIN 415F2, 416F2, 420F2, AND 430F2 BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN D8T TRACK-TYPE TRACTORS, PL83, AND PL87 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN D8T TRACK-TYPE TRACTORS, PL83, AND PL87 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ANTENNA ON CERTAIN PRODUCT LINK 522 ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ANTENNA ON CERTAIN PRODUCT LINK 522 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW CASE DRAIN HOSE FOR THE WATER DELIVERY SYSTEM ON CERTAIN 785D OFF-HIGHWAY TRUCKS, CONFIGURED AS WATER SPRAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW CASE DRAIN HOSE FOR THE WATER DELIVERY SYSTEM ON CERTAIN 785D OFF-HIGHWAY TRUCKS, CONFIGURED AS WATER SPRAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLER ON CERTAIN 735C, 740C, 745C ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLER ON CERTAIN 735C, 740C, 745C ARTICULATED TRUCKS
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