PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE SIGNAL LINE HOSE ASSEMBLY ON CERTAIN 424B BACKHOE LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE SIGNAL LINE HOSE ASSEMBLY ON CERTAIN 424B BACKHOE LOADERS

Usage:

TEBE5556-00

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07Dec2016

D-529

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE SIGNAL LINE HOSE ASSEMBLY ON CERTAIN 424B BACKHOE LOADERS
5057		PS53355

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53355" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2018

PROBLEM

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The existing 4736142/">473-6142 Signal Hose Assembly may fail at the crimping joint, and leak hydraulic oil, on certain 424B Backhoe Loaders. If the existing 4736142/">473-6142 fails, it can be replaced with a new 4736142/">473-6142 Signal Hose Assembly made with an updated crimping specification.

AFFECTED PRODUCT

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Model	Identification Number
424B	JRN02150-03899
424B HD	JRY01030-01475

PARTS NEEDED

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Qty	Part Number	Description
1	4736142	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the existing 4736142/">473-6142 Signal Hose Assembly, with a new 4736142/">473-6142 Hose Assembly, manufactured with revised crimping specifications (crimp diameter 17.2 +/- 0.13), when the existing signal hose assembly fails at the crimping joints.

Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

Refer to the Service Manual if/as necessary.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job
Note: Attach failure hose images to the SIMSi claim. Note: Dealers can use this Service Letter program only for crimping joint leak failures on the 4736142/">473-6142 Signal Hose Assembly.

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