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December 2008 PRODUCT
LINE ADDITIONS: REMANUFACTURED INDUSTRIAL ENGINES FOR CERTAIN 3300
SERIES, 3100 SERIES, AND C-10/C-12 SERIES ENGINE APPLICATIONS Announcement The Caterpillar Remanufactured Products Group announces the expansion of the remanufactured Industrial Engine product lines. The following engines are for certain Tamrock and Metso Mineral machine applications. Coverage These industrial engines will provide dealers and customers with an additional repair option. Refer to the following table for part number and engine model identification. If additional assistance locating the correct engine application is needed contact the Reman Technical Help Line at (888) 88-REMAN or via email at-- Reman_Help@cat.com.
Features And Benefits Cat? Remanufactured Engines offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured Engines. Cat Remanufactured Engines provide immediate, off-the-shelf availability at a fraction of the new price.
Core Acceptance Core Acceptance Criteria for Caterpillar Remanufactured Engines is simple, visual, and requires no special tools. Consult your Core Acceptance Guide for complete details. Warranty Please consult the appropriate warranty statement for your area. Core Management Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail. For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.com If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN or use our E-mail address--Reman_Help@cat.com.
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