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December 2008 REMAN
CYLINDER HEAD FOR C11/C13 SERIES APPLICATIONS Announcement In its support of C11/C13 series engines, Reman is announcing release of Reman cylinder heads for diesel applications. This will compliment the current lineup of cylinder head offerings for the On-Highway, Heavy Construction, Marine, Petroleum, Industrial, and Electric Power segments.
Features and Benefits
Core Acceptance See Core Acceptance Guideline SELD00287 (North American Commercial Division and Latin American Commercial Division) or SELD0018 (Europe, Asia, and Middle East) for complete core acceptance details. Core Management Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information). If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address -- reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Help Line toll free at (888) 88-REMAN or use our e-mail address--Reman_Help@cat.com.
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