Planet Shaft Assemblies May Be Improperly Manufactured on Certain 797, 797B, and 797F Off-Highway Trucks {3030, 3160} Caterpillar


Planet Shaft Assemblies May Be Improperly Manufactured on Certain 797, 797B, and 797F Off-Highway Trucks {3030, 3160}

Usage:

797 5YW
Off-Highway Truck/Tractor
797 (S/N: 5YW1-UP)
797B (S/N: JSM1-UP)
797F (S/N: LAJ659-UP; WSP1-UP; LTZ1-UP)

Introduction

The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.

Problem

Some 562-9597 Planetary Shaft Assemblies may have been improperly manufactured. The issue can be a combination of inadequate heat treating, and an oversized shaft outer diameter. Being over sized, the planetary shaft assemblies would be difficult to install into the transmission carrier. Being over sized would also cause difficulties installing the planet bearings over the planetary shaft assemblies inside the planet gear bore. The planet shaft assemblies are used in all 797 series transmissions and arrangements.

Solution

------ WARNING! ------

Do not operate or work on this product unless you have read and understood the instruction and warnings in the relevant Operation and Maintenance Manuals and relevant service literature. Failure to follow the instructions or heed the warnings could result in injury or death. Proper care is your responsibility.


Inspect all loose 562-9597 Planet Shaft Assemblies for planet shaft hardness. A correctly manufactured planet shaft surface hardness should be a minimum 60 HRC. An inadequately heat-treated planet shaft would measure 20 to 23 HRC. If the planet shaft surface hardness is inadequate, measure the outer diameter of the planet shaft with a suitable tool. The correct diameter of the planet shaft is 47.193 ± 0.006 mm (1.85799 ± 0.00024 inch). The 562-9597 Planet Shaft Assemblies is used in train 3 of the input planetary, and train 4 of the output planetary for all 797 series transmissions.

Note: Only loose, uninstalled 562-9597 Planet Shaft Assemblies are suspect for heat treat and size conformance issues. An oversized planet shaft would be difficult to install in the planet carrier with planet bearings. That fact indicates that an installed suspect planet shaft is unlikely.

Refer to the hardness check information that follows for additional information about testing the planet shaft surface hardness. Replace any 562-9597 Planet Shaft Assemblies that do not have a minimum surface hardness of 60 HRC.

562-9597 Planet Shaft Assemblies Hardness Check Information



    Illustration 1g06421982
    Portable hardness test
    (1) End face of the 562-9597 Planet Shaft Assembly

  1. Use a portable hardness tester. If a portable hardness tester is used, the end faces (1) must be properly cleaned. Refer to Illustration 1.

  2. The portable hardness tester must be able to output an HRC value.

  3. If the portable hardness tester measures near 20 HRC, then the planet shaft assembly must be checked on a dedicated tester. A correctly manufactured planet shaft surface hardness should be a minimum 60 HRC.

  4. Location of the hardness test - end of the shaft

  5. Cleanliness, any residue on the surface such as oil, soot, or grease must be removed before testing.

Caterpillar Information System:

Procedure for Improving Battery Life is Now Available on Certain Generator Sets {1401} Procedure for Improving Battery Life is Now Available on Certain Generator Sets {1401}
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Machine Systems Mixing Chamber
Improved Head to Block Joint on Certain C175 Reman Engines {1000} Improved Head to Block Joint on Certain C175 Reman Engines {1000}
A New Fuel Priming Pump Switch and Guard are Now Used on Certain 3512C Engines {1261} A New Fuel Priming Pump Switch and Guard are Now Used on Certain 3512C Engines {1261}
New Engine Software and Aftertreatment Software are Now Used for 797F Tier 4 Off-Highway Trucks {1920, 7620} New Engine Software and Aftertreatment Software are Now Used for 797F Tier 4 Off-Highway Trucks {1920, 7620}
Transmission Planet Gear Failure May Occur on Certain 797, 797B, and 797F Off-Highway Trucks {3030, 3160} Transmission Planet Gear Failure May Occur on Certain 797, 797B, and 797F Off-Highway Trucks {3030, 3160}
High-Pressure Fuel Pump Adapter and Front Gear Inspection for Certain C175–16 and C175–20 Engines {1242, 125H} High-Pressure Fuel Pump Adapter and Front Gear Inspection for Certain C175–16 and C175–20 Engines {1242, 125H}
Procedure to Replace Drive Assembly of Starter Motor On All Cat® Products {1453} Procedure to Replace Drive Assembly of Starter Motor On All Cat® Products {1453}
Magnetic Switch Assembly for the Operator Arrangement May Become an Open Circuit on Certain Mini Hydraulic Excavators {1408} Magnetic Switch Assembly for the Operator Arrangement May Become an Open Circuit on Certain Mini Hydraulic Excavators {1408}
G3500 Generator Sets Maintenance Interval Schedule
Inspection of the Rear of the Engine on Certain C4.4 Machine Engines {1201} Inspection of the Rear of the Engine on Certain C4.4 Machine Engines {1201}
G3500 Generator Sets Generator Start-up Checklist
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Machine Systems Rotor - Plate Group
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Machine Systems Hydraulic Cylinder
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Machine Systems Electronic Control Module
Procedure to Maintain Secure Start on Any Mobile Device is Now Available for Certain Excavators {7610, 7620} Procedure to Maintain Secure Start on Any Mobile Device is Now Available for Certain Excavators {7610, 7620}
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Machine Systems Rotor Drive Group
Fuel Transfer Pump Group May Not Shut Off Automatically on Certain 320 to 330 Excavators {7610, 7620} Fuel Transfer Pump Group May Not Shut Off Automatically on Certain 320 to 330 Excavators {7610, 7620}
Unable to Perform the Bucket Zero Calibration on Certain 320, 323, 330, and 336 Excavators {7610, 7620} Unable to Perform the Bucket Zero Calibration on Certain 320, 323, 330, and 336 Excavators {7610, 7620}
A New Generator Body Stiffening Plate is Now Available for Certain 3512B Generator Sets {7002} A New Generator Body Stiffening Plate is Now Available for Certain 3512B Generator Sets {7002}
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Power Train Propel Lines
Certain 330 and 336 NGH Excavators Valve/ATT Calibration May Fail Due to Pump Pressure Fluctuation {5070} Certain 330 and 336 NGH Excavators Valve/ATT Calibration May Fail Due to Pump Pressure Fluctuation {5070}
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Machine Systems Lines (Hydraulic Fan)
PM620, PM622, PM820 and PM822 and PM825 Cold Planer Machine Systems Hydraulic Cylinder - Lines
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.