PRODUCT SUPPORT PROGRAM FOR REWORKING SPOOL SPRINGS ON CERTAIN ON 307D AND 307E EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING SPOOL SPRINGS ON CERTAIN ON 307D AND 307E EXCAVATORS

Usage:

REBE9723-01

16May2013
(Revised 23May2013)


D-173

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING SPOOL SPRINGS ON CERTAIN ON 307D AND 307E EXCAVATORS

1108 6262 5051
PS43911
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43911" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 16May2013 Service Letter. Changes have been made to the Service Claim Allowances in order to cover hydraulic oil.


TERMINATION DATE

31May2014

PROBLEM

The existing main valve spool springs can fail on certain 307D and 307E Excavators. If the existing spool springs fail, it may cause unintended movement.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
307D  WZX01001-01373, 1388-1401
*******Group  2*******
307E  H1Y00100, 103-146, 149-166

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
3 4372861 Spring (LH, RH Travel, Aux Spool Only)
4 4372862 Spring (Boom, Swing, Stick and Bucket Spool Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
3 4372861 Spring (LH, RH Travel, Aux Spool Only)
4 4372862 Spring (Boom, Swing, Stick and Bucket Spool Only)
1 4372863 Spring (Blade Spool Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-1500 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 1
$25 will be allowed for bulk hydraulic oil.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-1500 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 2
$25 will be allowed for bulk hydraulic oil.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
This spool spring replacement Rework Procedure will be serving for both the 307D 373-7026 Hydraulic Valve Block and the 307E 397-6188 Hydraulic Valve Block.

Note: The 307E will have an additional blade spool spring for replacement.

The 307E blade spool spring will be classified under Non-Regen Spool sections.
 
For the 307D, refer to the 373-7026 Main Hydraulic Valve Block spool section in Image1.2.1 and shown below:

Aux Spool Section = A
Stick Spool Section = B
Bucket Spool Section = C
LH Travel Spool Section = D
RH Travel Spool Section = E
Boom Spool Section = F
Swing Spool Section = G
Image1.2.1
 
For the 307E, refer to the 397-6188 Main Hydraulic Valve block spool section in Image1.3.1 and shown below:

Aux Spool Section = A
Blade Spool Section = H
Stick Spool Section = B
Bucket Spool Section = C
LH Travel Spool Section = D
RH Travel Spool Section = E
Boom Spool Section = F
Swing Spool Section = G
Image1.3.1
 
The following steps are for the 307E only.

1. Unbolt top fitting A, the spanner size is 50mm (92.5 N.m).

2. Unbolt bottom fitting B, the spanner size is 41mm (260 N.m).

Note: This will allow for additional space for the spool spring replacement.

3. After completion of the 307E spool spring replacement, tighten fitting A to a specified torque of 92.5 N.m.

4. After completion of the 307E spool spring replacement, tighten fitting B to a specified torque of 260 N.m.

Refer to Image1.4.1.
Image1.4.1
 
For the Non-Regen Spool sections, Swing, LH and RH Travel, Aux and Blade (307E only).

Refer Image1.5.1.
Image1.5.1
Image1.5.1
 
For the Re-Regen Spool sections, Boom, Stick, and Bucket only.
Refer Image1.6.1.
Image1.6.1
 
1. Refer to RENR9744, Disassembly and Assembly, "System Pressure Release", in order to prepare the machine for this Rework Procedure. Refer Image1.7.1.
Image1.7.1
 
2. Remove two end cap screws (10 +/- 1 N.m) from the spool, using a M5 Allen drive. Retain the end cap screw washers for later reuse in this Rework Procedure. Refer to Image1.8.1.

Note: The two end cap screw washers are required for re-assembly.
Image1.8.1
 
3. Lightly pry the end cap from the valve body with a flathead screwdriver.

4. Remove the end cap. Refer Image1.9.1.
Image1.9.1
 
5. Slide the spool halfway out from the spool bore.

Note: Do NOT remove the spool from the bore.

6. Install the spool holder onto the spool. Refer to Image1.10.1. Use a grip clamp in order to clamp the spool holder.
Image1.10.1
 
7. Use a 6mm Allen drive (13.6 +/- 1.4 N.m) to unbolt the spool end. Loosen to remove the completed spring section.

8. Replace with a new spring and re-tighten the spool end to a specified torque of 13.6 +/- 1.4 N.m.

9. Remove the grip clamp and spool holder and slide the spool back into the spool bore. Refer Image1.11.1.
Image1.11.1
 
10. Check and ensure that there is one end cap O-Ring before installing the end cap. Ensure that it is in place.

11. Replace the 6V-5586 O-Ring if it is damaged or loose.

12. Assemble the end cap with screws and washers. Ensure that the surrounding area is clean.

13. Position the ridge of the end cap facing the workports.

14. Slightly turn down the end cap screws until the spool end cap screw is flush with the housing. Refer to Image1.12.1.

15. Tighten the end cap screws to a specified torque of 10 +/- 1 N.m.

Spool spring replacement is completed.
Image1.12.1
 
16. Repeat Steps 2-15 for the Swing, RH and LH Travel, Blade and Aux spools, for Non-Regen Sections only.

17. Similarly, for the Regen Sections, repeat Steps 2-4 for the end cap removal.

18. Slide the spool out from the spool bore and install a spool holder. Use a 6mm Allen drive (13.6 +/- 1.4 N.m) to unbolt the spool end while holding a 15mm open-end spanner onto the Regen spool adapter, in order to unbolt the spool end.

Note: The Regen spool adapter should stay in place, do NOT remove. If it
loosens during the removal of the spool end, re-tighten the adapter to a specified torque of 13.6 +/- 1.4 N.m.

Refer Image 1.13.1.
Image1.13.1
 
19. Slowly unbolt the spool end and remove the spring section. Refer to Image1.14.1.

20. Replace with a new spring and re-tighten the spool end to a specified torque of 13.6 +/- 1.4 N.m.
 
21. Remove the grip clamp, spool holder, and the 15mm spanner. Slide the spool back into the spool bore.

22. Repeat Steps 10-15 for the end cap installation.

23. Tighten the end cap screws to a specified torque of 10 +/- 1 N.m.

Regen section spool spring replacement is completed.
 
24. Repeat Steps 17-23 for the Boom, Stick, and Bucket, for the Regen Sections only.
 
25. Fill the hydraulic oil if below the required level.

26. Start the engine and perform an air debleed in the hydraulic system.

27. Exercise and test run all implement functions for 15 minutes at high speed.

28. Observe and ensure that there are no leaks around the spool end caps.

29. Observe and ensure all implement function work as intended.
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM TO REPLACE THE BUCKET CYLINDER ON CERTAIN 303.5D CR MINI-HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM TO REPLACE THE BUCKET CYLINDER ON CERTAIN 303.5D CR MINI-HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM TO REPLACE THE BLADE ASSEMBLY ON CERTAIN 303C, 303.5E, 304D, 304E, 305D, 305.5D, AND 305.5E MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM TO REPLACE THE BLADE ASSEMBLY ON CERTAIN 303C, 303.5E, 304D, 304E, 305D, 305.5D, AND 305.5E MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL REMOTE HOSE ASSEMBLY ON CERTAIN 320D AND 323D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OIL REMOTE HOSE ASSEMBLY ON CERTAIN 320D AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER ON CERTAIN G315B, G320B, G325B, VRG-25/2 VRG-30/2, AND VRG-40/2 DEMOLITION AND SORTING GRAPPLES PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER ON CERTAIN G315B, G320B, G325B, VRG-25/2 VRG-30/2, AND VRG-40/2 DEMOLITION AND SORTING GRAPPLES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MUFFLER MOUNTING GROUP ON CERTAIN 308E MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE MUFFLER MOUNTING GROUP ON CERTAIN 308E MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MUFFLER MOUNTING GROUP ON CERTAIN 308E MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE MUFFLER MOUNTING GROUP ON CERTAIN 308E MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BOLTS OF CAB HATCH BY LEVERS ON CERTAIN 329E EXCAVATORS, IN ORDER TO COMPLY WITH CANADIAN REGULATION PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BOLTS OF CAB HATCH BY LEVERS ON CERTAIN 329E EXCAVATORS, IN ORDER TO COMPLY WITH CANADIAN REGULATION
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ENGINE OIL FILTER GROUP ON CERTAIN 312D GC EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ENGINE OIL FILTER GROUP ON CERTAIN 312D GC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE SWING DRIVE BOLTS ON CERTAIN 324D FM, 325D FM, AND 568 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE SWING DRIVE BOLTS ON CERTAIN 324D FM, 325D FM, AND 568 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE SPROCKET BOLTS ON CERTAIN 324D FM, 325D FM, AND 568 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE SPROCKET BOLTS ON CERTAIN 324D FM, 325D FM, AND 568 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 312D AND 315D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 312D AND 315D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR ADDING THE DRAIN HOSE OF SWING MOTOR ON CERTAIN 312D, 312D GC, AND 313D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR ADDING THE DRAIN HOSE OF SWING MOTOR ON CERTAIN 312D, 312D GC, AND 313D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND ADJUSTING THE HOSE ASSEMBLIES ON CERTAIN 336D AND 340D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND ADJUSTING THE HOSE ASSEMBLIES ON CERTAIN 336D AND 340D HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING LIFTER GUIDE SPRING AND VALVE LIFTER ASSEMBLIES ON CERTAIN 336D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING LIFTER GUIDE SPRING AND VALVE LIFTER ASSEMBLIES ON CERTAIN 336D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MACHINE ECM SOFTWARE ACCORDING TO MACHINE CONFIGURATION ON CERTAIN 374DL, 374D OEM, AND 390DL EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MACHINE ECM SOFTWARE ACCORDING TO MACHINE CONFIGURATION ON CERTAIN 374DL, 374D OEM, AND 390DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWING DRIVE BOLTS ON CERTAIN 390D L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWING DRIVE BOLTS ON CERTAIN 390D L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE UNDERCARRIAGE FRAME AND UPPER FRAME CONNECTING BOLTS AND THE LOWER RACE SWING GEAR AND BEARING GROUP MOUNTING BOLTS ON CERTAIN 320D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE UNDERCARRIAGE FRAME AND UPPER FRAME CONNECTING BOLTS AND THE LOWER RACE SWING GEAR AND BEARING GROUP MOUNTING BOLTS ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 385C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 385C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING ALL INNER BOLTS MAINTAINING THE SWING GEAR BEARING ON CERTAIN 374D EXCAVATORS, THAT ARE IN DEALER INVENTORY, AND INSPECTING THE ALIGNMENT OF THE BOOM BOTTOM PLATES ON MACHINES EQUIPPED WITH A MASS BOOM PRODUCT IMPROVEMENT PROGRAM FOR REWORKING ALL INNER BOLTS MAINTAINING THE SWING GEAR BEARING ON CERTAIN 374D EXCAVATORS, THAT ARE IN DEALER INVENTORY, AND INSPECTING THE ALIGNMENT OF THE BOOM BOTTOM PLATES ON MACHINES EQUIPPED WITH A MASS BOOM
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER LINERS ON CERTAIN 330D, AND 336D EXCAVATORS, D6R, AND D6T TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER LINERS ON CERTAIN 330D, AND 336D EXCAVATORS, D6R, AND D6T TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE HOSES ON CERTAIN M313D AND M315D WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE HOSES ON CERTAIN M313D AND M315D WHEELED EXCAVATORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.