PRODUCT SUPPORT PROGRAM TO REPLACE THE BUCKET CYLINDER ON CERTAIN 303.5D CR MINI-HYDRAULIC EXCAVATORS
Usage:
REBE9716-00
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| 21Jun2013 |
D-226
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| Before/After | PRODUCT SUPPORT PROGRAM TO REPLACE THE BUCKET CYLINDER ON CERTAIN 303.5D CR MINI-HYDRAULIC EXCAVATORS |
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| 5457 | PS43940 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43940" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Jun2015 |
PROBLEM
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| There is possibility that existing bucket cylinder is not correct cylinder on certain 303.5D CR Excavators. In the affected serial machines, the 277-8673 Bucket cylinder for the 303CCR has been assembled to certain 303.5D CR Mini-Hydraulic Excavators. The stroke for the 277-8673 Bucket Cylinder is shorter than correct 2778672/">277-8672 Cylinder. If the existing cylinder is the incorrect cylinder, it will need to be replaced. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 303.5D CR | SEG00194-00222 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2778672 | CYL GP-0070 0498 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| 1. Check the part number of the existing bucket cylinder. Refer to Image1. 2. If the machine has an assembled 277-8673 Cylinder, please contact Sagami Quality engineer Ryo Kikuhara(kikuhara_ryo@cat.com) and Chogo Tajima(tajima_chogo@cat.com) by e-mail. 3. When Sagami Quality receives your e-mail, we will send the correct cylinder (2778672/">277-8672) to you. 4. Refer to XJNR0442, Disassembly and Assembly, "Bucket Cylinder - Remove and Install", in order to complete this Rework Procedure. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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