PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 9X-8889 BOLT ON THE 333-3648 IDLER GP WITHIN THE 274-3822 PUMP DRIVE ON CERTAIN TH48-E70 TRANSMISSIONS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 9X-8889 BOLT ON THE 333-3648 IDLER GP WITHIN THE 274-3822 PUMP DRIVE ON CERTAIN TH48-E70 TRANSMISSIONS

Usage:

TEBE0027-00

Show/hide table

09Aug2013

U-356

O-302

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 9X-8889 BOLT ON THE 333-3648 IDLER GP WITHIN THE 274-3822 PUMP DRIVE ON CERTAIN TH48-E70 TRANSMISSIONS
1234		PI32212

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32212" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32212" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
28Feb2014	31Aug2014

PROBLEM

Show/hide table

The 9X-8889 Bolt on the 333-3648 Idler Gp needs to be replaced on certain TH48-E70 Transmission packages. The existing 9X-8889 Bolt can fatigue.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
*****Group 1*****
TH48	KSH00300-00301, 305, 309, 312, 314-316
TH48E70	JGC00300, 302, 322-323

Show/hide table

*****Group 2*****
C27	PKZ00152
C32	PKG00152-00154 PKY00152-00167

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
*****Group 1*****
1	4C5300	SEALANT-GASKET
2	5P4268	SEAL-O-RING
1	5P8248	WASHER-HARD
1	9F7378	RING-SEAL
1	9H6832	SEAL-O RING
1	9X2186	BOLT-12 POINT HD
30	1556213	OIL (BULK)
2	2343544	SEAL-O-RING
2	3283655	ELEMENT AS-XMSN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	4C5300	SEALANT-GASKET
2	5P4268	SEAL-O-RING
1	5P8248	WASHER-HARD
1	9F7378	RING-SEAL
1	9H6832	SEAL-O RING
1	9X2186	BOLT-12 POINT HD
30	1556213	OIL (BULK)
2	2343544	SEAL-O-RING
2	3283655	ELEMENT AS-XMSN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace current 9X-8889 Bolt within the 333-3648 Idler Gear Gp with a new 9X-2186 Bolt and add a 5P-8248 Washer. Refer to Disassembly and Assembly procedure KENR6061.

Show/hide table

Image1

Image2

Image3

OWNER NOTIFICATION

Show/hide table

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 30.0-hour job for Group 1

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 30.0-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 9X-8889 BOLT ON THE 333-3648 IDLER GP WITHIN THE 274-3822 PUMP DRIVE ON CERTAIN TH48-E70 TRANSMISSIONS.

MODELS INVOLVED - TH48-E70 Transmission Packages

Dear Cat Product Owner:

The 9X-8889 Bolt within the 333-3648 Idler Groups needs to be replaced on the products listed below. The existing 9X-8889 Bolt can fatigue. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

Please refer the dealer to their Service Letter dated 09Aug2013 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 09Aug2013 Service Letter