Product Support Program For Replacing Bulldozer Trunnion Support Assembly On Certain 824C Wheel Tractors Caterpillar

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0485" as Part Number, "7755" as Group Number, and "96" as Description Code.

NOTE: Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

Termination Date

Problem

The 3G7794 Support Assembly used on certain 824C Wheel Tractors may have a metallurgical flaw that could cause the support assembly to fail.

Affected Product
Model & Identification Number

824C (85X1353-1453)

Parts Needed

1 - 3G7794 Support Assembly

Action Required

Parts Stock

Remove all 3G7794 Support Assemblies from parts stock that were put into inventory prior to August 1, 1990.

Affected Product

Remove the existing 3G7794 Support Assembly and replace it with a new support assembly of the same part number.

Service Claim Allowances

Parts Stock

Submit one claim for all 3G7794 Support Assemblies removed from parts stock.

Affected Product

NOTE: This is a 12-hour job.

Parts Disposition

Any parts removed (with the exception of cores used for Caterpillar Remanufactured parts) can be rendered useless and scrapped immediately upon completion of the repair.