PRODUCT SUPPORT PROGRAM FOR REPLACING THE 295-9021 STEERING HOSE ASSEMBLY ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 295-9021 STEERING HOSE ASSEMBLY ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

Usage:

TEBE0904-01

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21Feb2014

(Revised 04Apr2014)

U-100

A-71

D-89

O-85

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 295-9021 STEERING HOSE ASSEMBLY ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
4304		PS44196

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44196" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 21Feb2014 Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

29Feb2016

PROBLEM

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The existing 295-9021 Steering Hose can rub against the 164-7900 Fitting on certain 795F AC Off-Highway Trucks. Failure of the hose may occur.

AFFECTED PRODUCT

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Model	Identification Number
795F AC	ERM00151-00284

PARTS NEEDED

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Qty	Part Number	Description
1	6V8647	ADAPTER-STR
1	7X2444	TEE-SWIVEL-SPL
1	2147566	SEAL-O-RING-STOR
1	2147568	SEAL-O-RING-STOR
3	2287088	SEAL-O-RING-ORFS
2	2352475	SEAL-RECTANGULAR
1	4342344	TUBE AS
1	4487908	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the 295-9021 Hose Assembly (1) and 362-4161 (2) Tube Assembly using the attached Rework Procedure.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-20000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
20001-30000 hrs, 49-60 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Prepare the machine for maintenance. Refer to SEBU8349 "Prepare the Machine for Maintenance."

Remove 295-9021 Hose Assembly (1). This hose will not be reused.

Remove 6V-3965 Adapter (2) and 6V-0852 Dust Cap (3). Retain for future use.

Remove 362-4161 Tube Assembly (4), 8T-3313 Tee (5), and 164-7900 Adapter (6). These components will not be reused.

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Install new 448-7908 Hose Assembly (7) using new 235-2475 Seals on each end.

Install 7X-2444 Tee (8) using new 228-7088 O-Ring.

Install 6V-3965 Adapter and 6V-0852 Dust Cap removed previously on new 7X-2444 Tee; use new 214-7568 O-Ring.

Install 6V-8647 Adapter (9) using 214-7566 O-Ring.

Install 434-2344 Tube Assembly (10) using new 228-7088 O-Rings on each end.

Add make up fluid if required, start the machine, and check for leaks.