PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABELS ON CERTAIN REMAN REPLACEMENT ENGINES ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABELS ON CERTAIN REMAN REPLACEMENT ENGINES ON CERTAIN CATERPILLAR PRODUCTS

Usage:

TEBE0893-00

11Mar2014


U-132
A-97
O-116

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABELS ON CERTAIN REMAN REPLACEMENT ENGINES ON CERTAIN CATERPILLAR PRODUCTS

7405 7557
PI32315
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32315" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32315" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

30Sep2014 31Mar2015

PROBLEM

The existing emissions labels on certain reman C4.4 and C6.6 replacement engines on certain Caterpillar Products do not meet requirements because they are able to be removed without significant damage to the label and may lead to confusion about if the engine is compliant with US emissions standards.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
420E PHC00429

PRA00928, 1600, 1769
420E PL  DAN01118, 1262, 1418, 1496, 1516, 1709
420E ST  DJL00459, 484, 711, 975, 2170, 2244, 2376, 2403, 2473, 2490, 2559, 3043, 3371
430E IT  MXB00412
924H  HXC00417, 1574, 2112, 2532
924H Z  PED00798
928H  CXK01465, 1594
930H  DHC00283, 648, 730, 2068, 2921, 3001, 3225
938G  4YS01222
938H  MJC00168, 311, 865, 869, 1397
D3K LGP  LLL00971
D4K LGP  RRR00239
D4K XL  MMM00151, 180
D5G XL  FDH00904
D5K LGP  YYY00159, 414, 525, 544, 572, 580, 690, 1348, 1429, 1497
D5K XL  WWW00142, 251, 320, 322
IT38H  JNJ00168, 212
M318D  W8P05243
M322D  W2S00380
*******Group  2*******
120M  D9W00149
12M B9F00098, 840

B9R00052
14M  B9J00516
963D  LCS00388, 424, 444, 1017, 1477
CP56  C5P00116, 362, 676
CS54  C5R00167
CS56  C5S00221, 432, 488, 541, 1113, 1169, 1207, 1576
CS64  C6S00101, 130
CS74  C8S00117
D6K LGP  DHA00494, 603, 644, 972, 1341
D6K XL  FBH00366, 505, 799, 965, 1017, 1651, 1830
D6N LGP  DJY00202, 220, 329, 411, 418, 429, 456, 533, 626, 849, 964, 1011, 1209, 1661, 1681, 1685, 1719
D6N XL  DJA00355, 372, 563, 609, 776

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 LABEL1 EMISSION LABEL 1
1 LABEL2 EMISSION LABEL 2
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 LABEL1 EMISSION LABEL 1
1 LABEL2 EMISSION LABEL 2
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

If there is a machine that is not listed in the Affected Product and suspect that it needs replacement labels for the reman replacement engine, please contact the Reman Help Line with the following information:

Dealer Code
Dealer Contact Name
Phone Number
Shipping Address for the label
Reman Engine Serial Number
Machine Serial Number the Engine is installed into

Reman Help Line Contact Information:

E-mail: reman_help@cat.com
Phone: 1(888)88-REMAN (1(888)887-3626)

Labels are engine serial number specific and will be shipped when we have all the information.

Refer to the attached rework procedure for where the labels get attached to the engine and how to remove old labels.

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 2.0-hour job for Group 1

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 2.0-hour job for Group 2


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABELS ON CERTAIN REMAN REPLACEMENT ENGINES

MODELS INVOLVED - 420E, 430E, IT38H, 924H, 928H, 930H, 938G, 938H, D3K, D4K, D5G, D5K, D6K, D6N, M318D, M322D, 120M, 12M, 14M, 963D, CP56, CS54, CS56, CS64, CS74


Dear Cat Product Owner:


The Reman replacement engine installed in a Cat machine needs to have the emissions label replaced on the products listed below. The existing emissions label can cause confusion about if the engine is emissions compliant. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 11Mar2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 11Mar2014 Service Letter


Rework Procedure


 
Example of the new C4.4 and C6.6 labels.
Image1.1.1
 
Locations of the current labels and where to install the new labels.
Image1.2.1
Image1.2.2
Image1.2.3
 
Emission label check and removal process.

Recommended tools: Heat gun and Blunt Scraper

1. Confirm the engine serial number and the replacement label have the same serial number. If not contact the reman help line.

2. Check the engines for the locations of the emissions labels. Locations found above.

3. Using a heat gun gently heat the entire label by holding the gun 3-4 inches (7 to 10 cm) away from the label. The label should not get so hot that you cannot touch it.

4. Using a blunt scraper lift a corner of the label.

5. The label should be pliable once heat has been applied so gently remove the rest of the label - be sure to do this quickly as the label will get cold again making it more difficult to remove. Note: the label won't always come off in one piece but if it is proving particularly difficult to remove use more heat to warm it up.

6. Once the emissions label has been removed, check the area for any excess glue or dirt. Please clean the area with the supplied wipes.

7. Fit the replacement label in the same area.

8. Repeat the actions above for both labels.
 
 

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