PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CYLINDER HEAD ON CERTAIN R1300G LOAD HAUL DUMP MACHINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CYLINDER HEAD ON CERTAIN R1300G LOAD HAUL DUMP MACHINES

Usage:

TEBE0575-00

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11Nov2013

U-552

O-463

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CYLINDER HEAD ON CERTAIN R1300G LOAD HAUL DUMP MACHINES
1100		PI32260

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32260" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32260" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31May2014	30Nov2014

PROBLEM

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The cylinder head needs to be replaced on certain R1300G Load Haul Dump Machines. The existing cylinder head could potentially have a variation in intake port geometry that could cause emissions to be higher than expected.

AFFECTED PRODUCT

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Model	Identification Number
R1300G	LJB01502, 1511, 1529, 1549, 1554-1556, 1574, 1584, 1591, 1604, 1635-1637, 1649-1650, 1653, 1655-1657 NJB00138, 141

PARTS NEEDED

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Qty	Part Number	Description
6	7W4486	WASHER
1	20R3093	HEAD GP-CYL BSC
1	3923548	KIT-GASKET-SCH
1	LABEL1	EMISSIONS LABEL
1	LABEL2	INFORMATION LABEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Prior to performing the rework, please review the safety actions in the machine's Operation and Maintenance Manual.

Replace the existing cylinder head with a 20R-3093 Cylinder Head and 7W-4486 Injector Washers. Refer to the Disassembly and Assembly manual.

Refer to the attached Rework Procedure for updating the engine labels.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 10.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CYLINDER HEAD ON CERTAIN R1300G LOAD HAUL DUMP MACHINES

MODELS INVOLVED - R1300G

Dear Cat Product Owner:

The cylinder head needs to be replaced on certain R1300G Load Haul Dump Machines. The existing cylinder head could potentially have a variation in intake port geometry that could cause emissions to be higher than expected.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

Please refer the dealer to their Service Letter dated 11Nov2013 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 11Nov2013 Service Letter

Rework Procedure

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1. Begin at the SIS web home page. The address is https://sis.cat.com.

2. From the SIS web home page, select the Engine Technical Marketing Information (TMI) link.

3. Once in TMI, input the serial number of the engine into the reference number box and select "serial number" in the drop down menu.

4. Press the Retrieve Data button.

5. Select the "Emissions Data" link.

6. Scroll to the bottom and click the link titled, "Need emissions replacement label-Click Here!? This will direct the user to the Large Power Systems Division Home page.

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7. Click on the emissions/certification replacement link.

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8. Complete dealer name and address information.

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9. Complete the remaining fields highlighted with a red asterisk.

10. Select "Both Certification and Information Labels" as the label type. Enter the number of this Service letter Program in the field titled "Reason for the replacement label request-". It is also very important to have the engine serial number field completed with the correct information.

Note: Multiple engines can be entered in block 6.

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NOTE: Be sure that the correct shipping information is provided. International requests must have a valid UPS or DHL account number.
NOTE: You will be sent two labels when you place the On-line order for the Engine Information Label. The Engine Information Label and the Serial Number Plate will both need to be installed as directed in the rework procedure.
If you do not receive the Engine Information Label and the Serial Number Plate contact: Global_Engine_Marking@cat.com.