PRODUCT SUPPORT PROGRAM FOR ADDITIONAL ASSISTANCE WITH REWORKS ON CERTAIN 773F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR ADDITIONAL ASSISTANCE WITH REWORKS ON CERTAIN 773F OFF-HIGHWAY TRUCKS

Usage:

TEBE0555-00

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28Oct2013

K023
K031
K040
K060
K070
K090
K113
K450

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR ADDITIONAL ASSISTANCE WITH REWORKS ON CERTAIN 773F OFF-HIGHWAY TRUCKS
7051 1052 1053 1307		PS90330

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NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90330" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Apr2015

PROBLEM

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Certain 773F Off-Highway Truck rework programs require additional
labor time to perform, over and above those hours allocated to
complete the update. Under certain field conditions and to adhere to
some regulatory requirements, a second person may be necessary to
assist in performing additional functions required to complete the
reworks.

AFFECTED PRODUCT

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Model	Identification Number
773F	EED00280, 354-356, 360, 422, 441-442, 467, 471-472, 474, 481-482, 494-495, 518, 539, 546, 548-549, 552-553, 561, 614, 616, 627-628, 631-632, 637, 704-706, 718-720, 729-730, 732-734, 844-847, 856-857, 859-860, 913, 916, 925, 927-930, 941-942

PARTS NEEDED

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Qty	Part Number	Description
2	1S4295	GASKET-TURBO
6	2N2765	BOLT-HEX FLG HD
8	2N2766	LOCKNUT
2	5P5846	SEAL-O-RING
2	8L2746	SEAL-O-RING
18	1069586	SEAL-O-RING
1	1123540	SEAL-O-RING
2	1149223	SPACER
2	1262702	SEAL-INTEGRAL
2	1986068	SEAL-INTEGRAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Bring the machine up to current specification for improved service life
and expected quality standard by performing specific Front Frame
service letter reworks.

When an additional person is required to assist in performing certain
necessary operations while carrying out reworks required, then use this
specific Containment Service Letter to claim for additional compensation,
as per the Service Claim Allowance.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-25000 hrs, 0-96 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%