REMAN EXPANDS NON-ENGINE GEAR PUMP OPTIONS Caterpillar

  April 2008

REMAN EXPANDS NON-ENGINE GEAR PUMP OPTIONS

Announcement

Cat? Reman announces an expansion of their remanufactured gear pump product for Off-Highway Trucks and many other Caterpillar? sales models. These gear pumps are used in a variety of applications such as Hoist, Implement, or Steering. This Reman product provides dealers/customers a lower cost replacement option. When machine availability is key, off-the-shelf availability of Reman pump groups can help get your machines back up and running.

Coverage

The table below lists coverage by part number and machine application.

Additional product offerings are under development. Please consult the Caterpillar NPR in SIS Web () or the Cross Reference link on the Reman Dealer Extranet ¹ for product coverage and cross-reference.

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Core Acceptance

Core Acceptance Criteria SELD0281 should be used as the guideline when evaluating non-engine gear pump cores. All Core Acceptance Criteria publications can be found in the Core Acceptance Guideline section of the Reman Products Guide.

Warranty

Please consult the appropriate warranty statement for your area.

Core Management

Please refer to the Caterpillar? Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website at and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address -- reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail address --Reman_Help@cat.com.