Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Program must be administered as soon as possible. When reporting the repair, use 'PI3563" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI3563" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code and "Z" as the SIMS Description Code.
Completion Date
June 30, 1992Termination Date
December 31, 1992Problem
The front subassembly of the rear frame may have cracks in the weld between the front plate and hitch tube on certain D350D and D400D Articulated Dump Trucks.
Affected Product
Model & Identification Number
D350D (9RF1-290)
D400D 8TF1-288, 8TF290, 8TF291, 8TF293, 8TF294; 4EJ1-18)
Parts Needed
Dealers will need to order parts for this Program.
- 1 - 2U6231 Seal
- 1 - Plate (fabricated per SEHS9385)
Action Required
See Special Instruction SEHS9385 for rework procedure.
Owner Notification
Not applicable.
Service Claim Allowances
NOTE: This is a 40-hour job including the time to fabricate the plate. A maximum of $150.00 U.S. will be allowed for materials.
NOTE: U.S. and Canadian Dealers Only - this Program does not qualify for a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.