2013/08/21 Caterpillar

Engine:

G3516C (S/N: GSB1-UP; TJB1-UP; TJC1-UP; GZZ1-UP; RWA1-UP; DKR1-UP)

G3516E (S/N: GAS1-UP; SLY1-UP; GHP1-UP)

G3520B (S/N: GET1-UP)

G3520C (S/N: MAD1-UP; GZJ1-UP; GZK1-UP; GZL1-UP; GZM1-UP; GZN1-UP; B9P1-UP; HAT1-UP; CWW1-UP; CWY1-UP; GDB1-UP; GHC1-UP; GHE1-UP; JBX1-UP; JBZ1-UP)

G3520E (S/N: GZG1-UP; GZH1-UP; HAL1-UP; SXY1-UP; GHM1-UP; GHR1-UP)

Engine News SEBD9404, 26 June 2013, "Reminder for Troubleshooting Electronic Actuators". Disregard the previous article, refer to the article that follows.

ReferenceTroubleshooting, RENR5903, "G3520B Industrial Engine"

Troubleshooting, RENR5944, "G3516C and G3516E Generator Set Engines"

Troubleshooting, RENR5979, "G3520C and G3520E Engines"

Electronic actuators have been returned to Caterpillar for communication failures at low hours but no fault has been found. Typically, a -9 diagnostic code (communication failure) is caused by a poor electrical connection. Check the electrical connections between the Electronic Control Module (ECM) and the actuator for the following problems:

• Corrosion or moisture on the wiring

• Harness damage that is caused by chafing

• Harness damage that is caused by excessive heat

Verify that each wire is connected to the correct terminal on each connector. Perform a pull test on each wire that is associated with the actuator. Ensure that each connector is completely tight and seated properly. Refer to the appropriate troubleshooting procedure for additional information.