PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE SIDE DOORS LATCH ON CERTAIN 305.5E, 306E, AND 306E2 MINI EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE SIDE DOORS LATCH ON CERTAIN 305.5E, 306E, AND 306E2 MINI EXCAVATORS

Usage:

TEBE3122-01

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17Sep2015

(Revised 30Nov2015)

D-429

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE SIDE DOORS LATCH ON CERTAIN 305.5E, 306E, AND 306E2 MINI EXCAVATORS
7273 7251		PS44860

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44860" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 17Sep2015 Service Letter. Changes have been made to the Action Required and Service Claim Allowances to include additional left hand engine side door latch rework in the Dealer facility before field installation.

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TERMINATION DATE

30Sep2016

PROBLEM

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The existing engine side door latch may fail on certain 305.5E, 306E, and 306E2 Mini Excavators. If the existing door latch is unable to latch properly, replaced it with an improved latch and striker.

AFFECTED PRODUCT

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Model	Identification Number
305.5E	MX500100-01900
306E	FHL00100-01317
306E 2	E2W00100-00913

PARTS NEEDED

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Qty	Part Number	Description
2	4550415	STRIKER AS
1	4550428	LATCH AS-LH
1	4550430	LATCH AS-RH
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the SEPD2056, Service Magazine, "Improved Engine Side Door Latch and Striker are Now Used on Certain 305.5E, 306E, and 306E2 Mini Hydraulic Excavators", for the engine side door field rework, installation, and the alternative method for the left hand latch rework in the Dealer facility before field installation.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2001-4000 hrs, 13-24 mo	100.0%	0.0%	0.0%	50.0%	0.0%	50.0%

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NOTE: This is a 1.0-hour job
Note: An additional 1.0 labor hour is allowed for left side door latch rework in the workshop for machine at 0-2000 hours (0-12 months) before field installation. Note: A total of 1.0 hour labor is allowed for left side door latch rework in the workshop for machines at 2001-4000 hours (13-24 months) before field installation. All detailed left side door latch rework photos and reports need to be submitted in SIMSi for each claim approval.

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