PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE 449-3653 RADIATOR ENCLOSURE GROUP ON CERTAIN M315D 2 AND M317D 2 EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE 449-3653 RADIATOR ENCLOSURE GROUP ON CERTAIN M315D 2 AND M317D 2 EXCAVATORS

Usage:

TEBE2141-01

Show/hide table

24Nov2014

(Revised 10Feb2015)

A-521

D-616

O-608

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE 449-3653 RADIATOR ENCLOSURE GROUP ON CERTAIN M315D 2 AND M317D 2 EXCAVATORS
7272		PS44572

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44572" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 24Nov2014 Service Letter. Changes have been made to the Affected Product and the Action Required.

Show/hide table

TERMINATION DATE

30Nov2016

PROBLEM

Show/hide table

The 449-3653 Radiator Enclosure Group may crack on either the right or left bottom on certain M315D 2 and M317D 2 Excavators.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
M315D 2	CH300157-00159, 161-168, 170-176, 178-185, 187-191, 197-199, 201, 205-208, 214-218, 222-223, 225, 232-257
M317D 2	CH500210-00212, 214-218, 220-221, 223-228, 230-238, 241-245, 248-254, 257-269, 278-290

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	2100605	INSULATION
1	2100606	INSULATION
1	2100613	INSULATION
1	2529841	HOOD AS.
144	2961875	SEAL-BULK 9 (144CM)
1	2964152	FILM-CATERPILLAR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

If no crack is found, Before Failure, it is up to the dealers discretion to replace the hood. Also ensure that all the structural adhesive of the hood applied sufficiently. Refer to the rework steps below in order to replace the hood, if needed. Refer to Image1.

If a crack is found on the bottom side, After Failure, complete the rework steps below in order to replace the hood. Refer to Image1.

1. Open the radiator enclosure group and engine cover assembly. Refer to Image2.

2. Remove the two gas springs. Refer to Image3.

3. Remove the four bolts from the engine cover side. Refer to Image4. Remove the cracked hood.

4. Remove the gas spring (refer to Image2), mirror bracket, and rod (refer to Image6) from the cracked hood and reinstall them on to the new 252-9841 Hood Assembly. Tighten to a specified torque of 28 +/- 7 N.m.

5. Assemble the 210-0605, 210-0606, and 210-0613 Insulation (refer to Image7) on to the hood. Assemble the new 252-9841 Hood Assembly on the bracket (refer to Image4). Tighten to a specified torque of 28 +/- 7 N.m.

6. Assemble the two gas springs. Refer to Image3. Tighten to a specified torque of 28 +/- 7 N.m.

7. After the new hood is installed, assemble the bulk seal and check the seal position. Refer to Image5 and follow the requirements shown. The seal end to the hood right side end 200mm to the left side end 290mm. It is recommend that Loctite 410 glue is used on points 1 to 10 (refer to Image5). In order to fix the seal, apply glue every point 20mm length.

8. Adjust the hood position in order to meet the requirements shown in Image8. If adjustment of the hood assembly up or down is required, refer to Image9 and tighten to a specified torque of 55 +/- 10 N.m. If adjustment of the hood assembly front and rear or left and right is required, refer to Image10 and tighten to a specified torque of 28 +/- 7 N.m.

9. Close the engine side door and hood assembly. Install the 296-4152 Caterpillar Film to the front side of the new hood assembly.

Show/hide table

Image1

Image2

Image3

Image4

Image5

Image6

Image7

Image8

Image9

Image10

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%