PRODUCT SUPPORT PROGRAM FOR REWORKING THE LINES GROUP OF THE BUCKET CYLINDER ON CERTAIN 320D AND 323D EXCAVATORS
Usage:
REBE8440-00
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| 03Jul2012 |
D-306
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REWORKING THE LINES GROUP OF THE BUCKET CYLINDER ON CERTAIN 320D AND 323D EXCAVATORS |
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| 5457 | PS52252 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52252" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jul2014 |
PROBLEM
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| The existing bucket cylinder tube can fail on certain 320D and 323D Excavators. If the existing tube fails, it will cause an oil leak problem. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 320D | BWZ03711, 3727, 3734, 3743, 3762, 3771, 3785, 3803, 3813, 3861, 3872, 3874, 3932, 3957, 3976, 3984, 4019, 4024, 4026, 4029, 4083, 4110, 4123, 4125, 4142, 4145, 4156, 4161, 4163, 4165, 4169, 4174, 4185, 4187, 4189, 4278, 4338, 4362, 4373 BZP00222, 291, 295-297, 311, 362, 368, 384, 386, 389, 429, 432, 451, 501, 504, 722, 1063, 1066, 1071-1072, 1078, 1080, 1082-1083, 1103, 1105, 1107-1108, 1112, 1116, 1128, 1130, 1141, 1149-1152, 1159, 1161, 1163, 1169-1172, 1181, 1184, 1193, 1212-1213, 1215, 1217, 1221, 1225, 1229-1231, 1233, 1236-1237, 1240, 1244, 1263, 1268, 1273, 1278, 1282-1283, 1306, 1310, 1314, 1319-1321, 1323, 1328, 1331, 1333, 1335, 1342, 1344, 1346, 1353, 1376, 1378, 1381-1382, 1388-1389, 1391, 1406, 1412-1413, 1418, 1421, 1425, 1427, 1432, 1435-1436, 1442-1447, 1450-1454, 1457, 1459, 1461, 1466-1471, 1474-1475, 1478-1479, 1482, 1485-1488, 1495, 1497, 1500-1503, 1506, 1511, 1514-1515, 1518-1520, 1522-1525, 1527-1528, 1531 CXY00163, 186, 231, 238, 348, 350, 353-356, 360, 373-374, 376-377, 379-380, 386-387, 400, 404, 406, 415 DFT00178-00179, 195, 214, 248, 328, 364-365, 375, 429, 501, 542, 545, 548, 559, 587 DHK00251, 735, 789, 812, 836, 849, 1016, 1054 FAL00254, 358, 599, 658, 671, 770, 776, 780, 809, 836, 861, 870, 880, 902, 907, 910, 923, 930, 933, 953, 957, 1060, 1078, 1097, 1103-1104, 1127, 1137, 1148-1149, 1152, 1160, 1167-1169, 1171-1172, 1178, 1188-1189, 1211, 1225, 1233, 1249, 1260, 1292, 1297, 1306, 1325, 1327, 1351, 1390, 1395, 1403, 1429, 1449, 1487, 1508, 1510-1512, 1517, 1524, 1536, 1541-1545, 1549, 1555, 1567, 1576, 1579-1581, 1592, 1597-1605, 1608-1612, 1614, 1623, 1652-1653, 1658, 1707, 1718-1719, 1780, 1844, 1854, 1869, 1895, 1898, 1903, 1906, 1915, 1929, 1936, 1969-1971, 1984, 1989, 2019, 2048, 2051, 2055, 2061, 2108, 2112, 2133, 2135, 2141, 2144, 2146, 2158, 2162, 2164-2166, 2177, 2182, 2202, 2224, 2231, 2245, 2251, 2266, 2276, 2290, 2341, 2364, 2378, 2382, 2389, 2403, 2415, 2441, 2449, 2452-2453, 2458, 2463, 2466, 2470, 2474, 2477, 2479, 2485-2486, 2494-2497, 2510, 2518-2520, 2544, 2547, 2549, 2560, 2567-2568, 2571, 2575, 2577, 2579, 2582-2583, 2603, 2605, 2608-2609, 2613, 2621-2622, 2631, 2634, 2636, 2642, 2647, 2661, 2672, 2677, 2681, 2683-2685, 2688, 2690, 2692, 2696-2697, 2699, 2712, 2714, 2716, 2727, 2732, 2734, 2741, 2747, 2757, 2760, 2762, 2764, 2784, 2789-2791, 2793, 2795, 2818, 2827-2828, 2840, 2850, 2852, 2856, 2859, 2861, 2864, 2869-2871, 2873, 2876, 2882, 2898-2900, 2903-2905, 2914, 2917, 2923, 2925, 2940, 2950, 2955, 2980, 2986, 2990, 3004, 3035, 3060-3061, 3088-3089, 3093, 3096, 3102, 3120-3123, 3125, 3131, 3133, 3139, 3154, 3159, 3164, 3167, 3170, 3175, 3179, 3181, 3183-3185, 3187, 3193, 3198, 3200, 3203, 3214, 3230, 3236, 3240, 3244, 3247-3248, 3250, 3255-3257, 3259-3260, 3262-3263, 3267-3268, 3270, 3272-3274, 3277, 3279-3280, 3283, 3286, 3294, 3307, 3317-3318, 3322, 3324, 3332, 3334, 3337, 3339, 3341, 3353, 3355, 3364, 3366, 3368, 3377, 3382, 3397, 3405, 3408-3410, 3412, 3414, 3418, 3422-3423, 3427, 3434, 3440, 3445, 3448, 3451, 3453, 3456, 3458-3459, 3465-3466, 3468-3469, 3478, 3491-3493, 3497, 3501-3502, 3504, 3517-3518, 3525, 3545-3546, 3550, 3559, 3562, 3565, 3572-3575, 3583, 3586-3587, 3590, 3592, 3596-3597, 3600-3602, 3605-3606, 3608, 3611-3613, 3615-3616, 3620, 3623, 3625, 3629, 3631-3632, 3634-3637, 3641, 3651, 3658, 3662, 3668-3669, 3671-3672, 3683, 3685, 3687, 3693-3694, 3696, 3700, 3703-3704, 3707, 3714, 3716, 3718, 3722, 3724, 3732, 3738-3741, 3746, 3751, 3758, 3762, 3765, 3768-3771, 3773, 3775, 3777-3779, 3781-3783, 3785-3787, 3790-3797, 3801, 3807, 3809, 3813, 3815-3816, 3818, 3820, 3823-3827, 3830-3831, 3834, 3836, 3838-3839, 3842, 3847-3850, 3852, 3854-3857, 3859-3860, 3862-3863, 3865-3869, 3871, 3873-3874, 3877, 3879-3880, 3884, 3889, 3892, 3896-3897, 3899, 3911, 3913-3914, 3917-3918, 3920, 3926, 3941, 3944-3945, 3953, 3958, 3961, 3964, 3966-3967, 3973, 3975-3978, 3980-3981, 3984-3985, 3987-3988, 3990-3994, 3998, 4000, 4004-4005, 4009-4011, 4014-4015, 4017, 4024, 4026, 4028-4032, 4034-4035, 4037, 4042, 4049-4050, 4052, 4055-4061, 4064-4066, 4073, 4076, 4078, 4080, 4085, 4087, 4089, 4091-4092, 4096-4099, 4102-4103, 4108, 4110-4114, 4118-4120, 4127-4130, 4132, 4134, 4137, 4139, 4141, 4145-4146, 4151-4152, 4154, 4156, 4160, 4165, 4167-4170, 4172-4174, 4177-4180, 4182-4184, 4187-4188, 4194, 4208-4209, 4211, 4216, 4223-4224, 4229-4231, 4233-4235, 4238-4240, 4242-4245, 4247-4248, 4250-4252, 4254-4255, 4261-4267, 4276-4278, 4281-4282, 4296-4299, 4301, 4303, 4312, 4314-4315, 4317-4319, 4321-4327, 4330-4335, 4340, 4342, 4347, 4350, 4356, 4358, 4360, 4366, 4369, 4372-4373, 4378, 4386-4387, 4394, 4398-4403, 4405-4406, 4408, 4412, 4414, 4418, 4421-4428, 4431, 4443, 4447, 4449-4450, 4452, 4454, 4456, 4458, 4461-4466, 4468-4469, 4473-4477, 4479, 4484, 4488-4489, 4491-4493, 4501, 4503, 4506, 4512-4513, 4515-4516, 4518-4520, 4522-4526, 4528-4529, 4531, 4540, 4546, 4548, 4550, 4553-4554, 4556, 4558, 4560-4561, 4564, 4566-4567, 4570, 4576, 4578, 4580, 4582, 4589, 4591, 4594, 4598, 4609-4610, 4612, 4615-4616, 4619, 4621, 4623, 4628, 4630-4633, 4637, 4640-4642, 4644, 4646, 4651, 4653-4655, 4658, 4660, 4663, 4665-4668, 4670, 4674-4675, 4677, 4679, 4682, 4685-4686, 4689, 4692-4693, 4696-4698, 4700-4701, 4703, 4709-4710, 4713, 4717-4718, 4722, 4724, 4727, 4730-4732, 4734, 4739, 4744-4745, 4748, 4753-4755, 4757, 4764-4765, 4767-4769, 4771-4772, 4774, 4780-4782, 4784-4785, 4787-4788, 4790-4792, 4796-4801, 4803-4808, 4810, 4814-4815, 4817-4818, 4825-4828, 4830, 4833-4835, 4838-4840, 4842-4846, 4849-4851, 4853, 4855-4856, 4858, 4860-4873, 4875-4876, 4878-4881, 4883-4887, 4890, 4892, 4894, 4896, 4898-4901, 4903, 4905, 4907, 4911-4912, 4917, 4919, 4921, 4923-4925, 4930, 4932-4939, 4942, 4944-4945, 4947, 4949-4955, 4957-4962, 4964, 4966, 4968-4971, 4973, 4975-4977, 4979-4980, 4982-4986, 4988-4993, 4995, 4997, 4999-5003, 5006-5008, 5013, 5017, 5021-5022, 5024-5027, 5029, 5032-5033, 5035-5036, 5040, 5042-5043, 5045-5046, 5048-5049, 5051-5052, 5054, 5056-5059, 5061, 5063-5064, 5066-5068, 5071-5072, 5074, 5076, 5079-5080, 5082-5084, 5086-5087, 5089-5090, 5097-5100, 5102-5103, 5105, 5110-5112, 5114-5124, 5126-5128, 5132-5137, 5146, 5148, 5153, 5155-5159, 5161, 5167-5168, 5170-5171, 5173-5176, 5180, 5182-5183, 5185-5187, 5190-5200, 5203-5204, 5206, 5209-5211, 5213-5215, 5217-5218, 5221, 5224-5225, 5227-5239, 5243-5245, 5247-5249, 5251-5256, 5258-5263, 5265, 5267-5278, 5281-5283, 5285, 5287-5290, 5292-5293, 5297-5298, 5300-5302, 5304-5309, 5311, 5313, 5316, 5318-5319, 5321-5325, 5327-5331, 5333, 5335, 5337-5339, 5341-5345, 5347-5352, 5354-5373, 5375-5380, 5382-5383, 5385-5389, 5391-5407, 5409-5411, 5413-5417, 5421-5425, 5427-5429, 5431-5433, 5435, 5438-5440, 5442, 5444, 5446-5447, 5452-5455, 5457, 5459-5463, 5465-5466, 5468-5471, 5473-5480, 5482-5487, 5489-5491, 5494-5501, 5503-5513, 5516, 5518, 5520, 5522-5528, 5530-5531, 5533-5536, 5538-5541, 5543, 5545-5547, 5549, 5551, 5554-5563, 5565-5566, 5568-5571, 5573-5589, 5592, 5594-5605, 5607-5642, 5645-5653, 5655-5662, 5664-5670, 5672-5708, 5710-5715, 5717-5729, 5731-5758, 5760-5762, 5764-5767, 5769-5773, 5775-5776, 5778-5781, 5783, 5785, 5787, 5789-5790, 5792-5793, 5795-5798, 5801-5802, 5804, 5808-5810, 5813, 5816-5818, 5824, 5828, 5830, 5833, 5835-5836, 5841-5874, 5876, 5878-5885, 5887, 5889-5892, 5899-5906, 5911, 5913-5918, 5920-5927, 5929-5930, 5933-5935, 5937-5939, 5941-5943, 5945-5950, 5952-5956, 5958-5963, 5965-5976, 5979, 5982-5984, 5986-5989, 5996-5999, 6001, 6004, 6007, 6009-6025, 6028, 6030, 6033, 6035-6049, 6052-6057, 6059-6075, 6077, 6079-6103, 6106-6108, 6110-6135, 6137-6143, 6145-6147, 6149-6150, 6152-6153, 6155-6157, 6159-6161, 6164, 6166-6167, 6169-6173, 6177, 6179, 6182-6183, 6186-6189, 6192, 6196-6197, 6199, 6201-6210, 6212, 6214-6227, 6229, 6231-6233, 6237, 6239, 6241, 6243, 6245-6247, 6249, 6251-6253, 6257-6266, 6268-6270, 6272-6275, 6277-6290, 6292-6294, 6296-6308, 6310-6315, 6317, 6319-6320, 6322-6336, 6338-6340, 6342-6348, 6351-6396, 6398-6429, 6432-6442, 6444, 6446-6447, 6449-6450, 6452, 6454-6460, 6462-6468, 6471-6472, 6474-6479, 6481-6484, 6486-6492, 6494-6508, 6510-6523, 6525-6528, 6530-6531, 6533-6538, 6540-6544, 6546-6548, 6550-6551, 6553-6630, 6632, 6634-6642, 6644-6648, 6650-6673, 6675-6712, 6714-6780, 6783-6804, 6806-6811, 6813-6822, 6824-6837, 6840, 6842-6850, 6853-6860, 6862, 6864-6866, 6870-6871, 6873-6881, 6885-6907, 6909-6917, 6919, 6921, 6923, 6926-6930, 6932, 6934-6938, 6940-6941, 6944, 6947-6954, 6956-6957, 6961-6974, 6978, 6981-6987, 6990-6991, 6995, 6997-7002, 7004-7010, 7014-7036, 7038, 7043-7061, 7063-7094, 7096-7098, 7100-7101, 7103-7104, 7108-7109, 7111-7117, 7119-7123, 7125-7127, 7129, 7131-7155, 7157-7185, 7187-7188, 7190-7198, 7200-7201, 7203-7205, 7209-7215, 7217-7218, 7221-7222, 7224-7281, 7283-7294, 7297-7306, 7308, 7310-7311, 7314-7317, 7319-7333, 7335-7340, 7342-7344, 7351-7353, 7357-7366, 7368-7384, 7387, 7389, 7392-7399, 7401-7411, 7414, 7418, 7420-7425, 7428, 7431, 7434-7439, 7443-7444, 7446, 7448-7453, 7455-7467, 7469-7472, 7474, 7476-7481, 7484-7488, 7491-7494, 7496, 7498-7501, 7503, 7506, 7508, 7510-7519, 7521, 7524, 7526-7532, 7534-7548, 7550-7553, 7555-7562, 7564-7575, 7577, 7579-7592, 7596, 7598-7599, 7601-7605, 7607-7617, 7619-7623, 7627-7628, 7630-7636, 7642-7649, 7653-7654, 7657, 7659-7664, 7666, 7668-7669, 7671, 7673-7681, 7683-7749, 7752-7754, 7756-7757, 7760-7771, 7775-7776, 7778, 7786-7796, 7800, 7802, 7808-7816, 7818, 7822-7823, 7830-7840, 7842, 7850-7857, 7859, 7864, 7868-7876, 7878, 7880-7897, 7899, 7901, 7903, 7910-7916, 7919, 7927-7937, 7939, 7942, 7945, 7950-7957, 7960, 7962, 7965, 7968-7974, 7981, 7983, 7986, 7988-7995, 8002-8004, 8007, 8009-8016, 8021, 8023, 8030-8037, 8039-8040, 8047-8062, 8064-8070, 8074-8077, 8082, 8085, 8087, 8092-8094, 8101, 8107-8115, 8120, 8122, 8125-8126, 8128-8139, 8141, 8143-8144, 8147, 8149-8162, 8164-8165, 8167-8178, 8181, 8183, 8185-8187, 8190, 8192-8200, 8202, 8205, 8208-8218, 8220, 8228-8239, 8242, 8244, 8248-8257, 8259, 8261, 8265-8274, 8278-8279, 8283-8292, 8301-8309, 8311, 8316-8326, 8332-8340, 8347-8357, 8359-8360, 8362-8365, 8367-8379, 8381-8392, 8394-8397, 8399-8412, 8421-8422, 8424, 8426-8431, 8434, 8439-8447, 8457-8461, 8463, 8474-8475, 8477, 8479, 8481, 8484-8509, 8511, 8513-8516, 8522, 8524, 8542-8543, 8547, 8563, 8565, 8569, 8571, 8580-8590, 8592-8597, 8612-8613, 8641-8643, 8646-8651, 8664-8667, 8669, 8671, 8680, 8687, 8705-8708, 8710-8720, 8722-8728, 8730-8731, 8734-8737, 8741-8746, 8748-8752, 8754-8757, 8760, 8767-8768, 8776, 8784, 8790, 8801, 8854-8855, 8863-8864, 8878, 8882-8884, 8889, 8899, 8904-8905, 8910, 8912-8914, 8918-8920, 8922, 8925-8928, 8930-8931, 9066-9070, 9074, 9109, 9113, 9116-9119, 9126-9138, 9144-9152, 9154-9159, 9162, 9164, 9168, 9193-9195, 9199, 9239, 9247, 9338, 9340-9342, 9349, 9353, 9355, 9358, 9360-9363, 9365, 9369-9386, 9389, 9391-9392, 9410-9411, 9416, 9418-9421, 9530-9533, 9535-9542, 9544-9549, 9551, 9553-9555, 9557, 9559-9562, 9564, 9583, 9585-9586, 9588-9589, 9602, 9613 JFZ00257, 427, 503, 537, 607, 650, 697, 845, 911, 924, 952, 1011, 1075, 1131, 1142, 1176, 1214, 1254, 1312, 1347, 1483, 1511, 1541, 1546, 1589, 1605, 1744, 1747, 1828, 1849, 1899, 1915, 1928, 1945, 2004, 2038, 2046, 2067, 2071, 2073, 2146, 2192, 2197, 2206, 2219, 2366, 2417, 2423, 2449, 2469, 2473, 2638, 2659, 2713, 2722, 2732, 2797, 2808, 2833, 2882, 2888, 2892-2893, 2916, 2924, 2938, 2978-2979, 3038, 3046, 3071, 3083, 3100, 3135, 3142, 3269, 3281, 3291, 3360, 3391, 3456, 3479, 3534, 3540, 3643, 3713, 3762, 3888, 3979-3980, 3990, 4030, 4115-4116, 4121, 4154, 4160-4161, 4166, 4247, 4346, 4372, 4381, 4391, 4447, 4489, 4520, 4547, 4570, 4584-4585, 4591-4592, 4671, 4678, 4680, 4723, 4728-4729, 4767, 4774, 4828, 4842, 4854, 4859, 4867, 4875, 4883, 4919, 4943, 4953, 4956, 4990, 4993, 4996-4997, 5005, 5017, 5029, 5049-5050, 5094, 5102, 5116, 5123, 5151, 5197, 5202, 5207, 5209, 5237-5239, 5241, 5244-5245, 5264, 5266, 5297, 5299, 5306, 5308, 5329, 5331, 5353, 5364, 5366, 5375, 5381, 5396, 5428-5429, 5444, 5458, 5486, 5488, 5496, 5499, 5503, 5512, 5517, 5533, 5538, 5545, 5555, 5565, 5570, 5576, 5591, 5600, 5604, 5607, 5624-5625, 5642, 5658, 5671, 5675-5676, 5739, 5777, 5788, 5791-5792, 5815, 5821, 5831, 5870, 5872, 5891, 5913, 5931, 5937, 5952, 5976, 5985, 6012, 6015, 6020-6021, 6029, 6033-6034, 6156, 6159-6161, 6163, 6187, 6207, 6211, 6218, 6266, 6338, 6364, 6371, 6384-6385, 6387-6388, 6391, 6401, 6411, 6449, 6468, 6475, 6479, 6489-6490, 6496, 6561, 6574, 6580, 6582-6583, 6587-6590, 6595, 6666, 6672, 6686, 6698, 6702, 6706, 6711, 6726, 6738, 6755, 6757, 6759, 6785-6788, 6855, 6867-6868, 6873-6875, 6881, 6885, 6891-6892, 6900, 6902-6903, 6906, 6911, 7009-7010, 7012, 7014, 7017, 7023, 7025-7027, 7030-7031, 7034, 7044, 7046, 7051-7052, 7072-7073, 7077, 7079, 7083, 7086, 7088, 7093-7096, 7099-7100, 7105, 7138-7139, 7141-7142, 7144, 7147, 7154, 7156, 7162, 7167, 7174, 7178, 7183, 7186, 7188-7190, 7192, 7286-7290, 7293-7294, 7296-7297, 7299-7300, 7302-7303, 7305-7306, 7309-7312, 7314, 7317-7318, 7321-7327, 7332-7340, 7347-7353, 7356-7357, 7360-7363, 7368, 7370, 7372-7375, 7378-7379, 7381-7385, 7388, 7390, 7393-7394, 7396-7397, 7400, 7402-7405, 7408-7411, 7413, 7415, 7418, 7550, 7552-7553, 7556-7558, 7560, 7562-7568, 7571, 7573, 7575-7578, 7589-7593, 7595-7599, 7601-7602, 7604-7607, 7609-7616, 7618-7619, 7636-7644, 7646-7648, 7650-7652, 7654-7656, 7658-7659, 7665-7671, 7677-7679, 7681-7690, 7692-7699, 7701-7712, 7714-7730, 7732, 7734-7736, 7748-7750, 7752-7753, 7755-7759, 7761-7777, 7779-7812, 7814-7816, 7818-7851, 7853-7895, 7909-8002, 8005-8026, 8028-8074, 8076-8106, 8127-8134, 8141-8165, 8169-8341, 8422-8435, 8443-8456, 8464-8472, 8533-8547, 8553-8568, 8572-8586, 8588-8599 JGZ00300, 414, 478, 491, 528, 617, 824, 834, 1082, 1168-1169, 1171, 1175-1176, 1276, 1775-1776, 2006, 2064, 2074, 2106, 2196, 2241, 2243-2244, 2246, 2326-2327, 2335, 2414, 2470, 2472, 2485, 2511, 2530, 2636, 2666, 2716, 2755, 2794 KGF00442, 864, 869, 876, 915, 931, 987, 1005, 1035, 1101, 1119, 1159, 1177, 1231-1232, 1251, 1308, 1469, 1651, 1699, 1701, 1707, 1726, 1982, 2096, 2103-2104, 2128, 2133, 2144, 2149, 2169, 2197, 2236, 2286, 2363, 2627, 2701-2702, 2763, 2848, 2856, 2947, 2954, 3116, 3343, 3377, 3404, 3534, 3556, 3560, 3563, 3589, 3591, 3768-3770, 3895, 3914-3915, 3917, 4020, 4125, 4191, 4194, 4196, 5207, 5389, 5428, 5746, 5748, 5808, 6027, 6663, 6686-6687, 6708-6709, 7955, 8472, 8497 KLM00126-00131, 133, 137-141, 143, 145-147, 149-161, 163-165 KTF00176-00177, 282, 284, 290, 337, 340, 378, 387, 389, 393, 407, 416, 424, 429, 434-435, 437, 445-446, 448, 462, 470, 473-474, 477, 487, 492, 494, 498-499, 501, 503-504, 506-509, 513, 516-520, 522-527, 529, 537, 539-540, 542, 545, 547, 553, 598, 717, 719, 726, 739-740 MZD00187-00192, 258-264, 353-361, 579-587, 726-731 PCM00135, 142, 148, 153, 169, 175, 197, 211, 225-226, 228-230, 247, 249, 260, 262, 271, 292, 310, 314, 321, 327-328, 349, 358-359, 375, 382-383, 395, 398, 412, 419-420, 536, 619, 661, 688-691, 694, 696, 700-701, 704, 707, 711, 719-720, 722-724, 727, 730, 733, 735-738, 741-742, 748, 750-751, 753, 757, 760-763, 765-766, 768, 770, 773-775, 778-779, 783-784, 786-787, 789, 791-792, 794, 797, 799-800, 802-804, 807, 809-813, 815-819, 821-824, 826, 828-830, 833, 836-844, 847, 849, 852, 860, 863, 865-866, 868-874, 876-877, 879-880, 882, 884-885, 888, 890-892, 894-897, 899-901, 903-907, 910-916, 918-922, 924-925, 928-930, 932-939, 942-944, 946-947, 950-956, 958, 960-963, 966, 968, 970, 972, 975-984, 988-1002, 1004, 1007-1013, 1015-1020, 1025-1029, 1031-1034, 1039-1041, 1043-1045, 1047, 1050-1053, 1055-1058, 1060, 1062-1065, 1067-1070, 1072, 1074, 1076-1077 |
| PCM01079-01086, 1088-1098, 1100-1104, 1107, 1109, 1111-1116, 1118-1121, 1123-1132, 1134-1138, 1142-1148, 1150, 1152, 1154, 1156-1157, 1159, 1161-1167, 1169-1177, 1179-1183, 1185-1190, 1192-1196, 1198-1274, 1276-1284, 1286-1299, 1301, 1303, 1305-1307, 1309, 1311, 1313-1314, 1316-1323, 1325-1327, 1330-1335, 1338-1354, 1356-1363, 1365-1367, 1369-1370, 1372-1383, 1386-1388, 1391-1393, 1395-1400, 1403-1430, 1432-1436, 1438-1440, 1442, 1444-1452, 1454-1455, 1457-1467, 1470-1481, 1483-1493, 1495-1496, 1498-1522, 1524-1528, 1530-1552, 1554-1571, 1573-1593, 1595-1632, 1634-1696, 1700-1851, 1853-2314, 2357-2366, 2574-2601 | |
| 320D FM HW | EAX00165, 196, 201, 210, 212, 276 |
| 320D GC | JZA00234-00239 |
| 320D L | MDE00527, 695, 700, 706, 709-710, 765, 769-770, 822-825, 830-834, 862, 873, 893-894, 903-904 MGG00121, 584, 630, 768, 786, 804, 1149, 1255, 1260, 1281, 1312, 1362, 1369, 1452, 1461, 1510, 1542, 1604, 1621, 1626, 1639, 1648, 1653, 1657, 1674-1675, 1679, 1684-1685, 1696-1697, 1706, 1715, 1718, 1727, 1729, 1749, 1751-1754, 1756-1758, 1760-1761, 1763, 1765-1772, 1774-1791, 1794-1797, 1799-1838, 1841-1849, 1854-1855 TDH00117-00118, 122, 124-128, 130-159, 161-167, 169-183, 185-188, 190-194, 196-197 |
| 320D LRR | EBY00118 HJC00134-00139 TAE00112, 115 |
| 320D RR | GMX00158-00159, 165-166 YDS00165, 167, 169 |
| 321D LCR | KBZ00154, 156-179 MDT00167, 180, 284, 301 |
| 323D L | NZF00165-00180, 347-357, 559-579, 812-822 PBE00296, 336, 342, 368, 371-372, 415, 431, 441, 463, 495, 515, 521, 562, 582, 587, 592, 608, 611, 619, 633, 636, 640, 671, 674, 694, 701-704, 716-717, 727, 730, 750, 759, 789-790, 796, 800, 823-824, 826, 828, 831, 841-842, 844-845, 847, 858, 864, 867, 873, 875, 878-879, 883, 886, 889, 897, 899-900, 902, 906, 908, 910, 915-917, 920, 926, 928, 930-932, 936, 942-944, 946, 950, 953, 964-967, 969, 971, 974, 986-989, 995-996, 998-999, 1007-1009, 1012, 1015-1016, 1021-1022, 1025, 1029-1030, 1038, 1040, 1042, 1045-1046, 1048, 1050, 1053-1054, 1059-1060, 1062-1063, 1067-1069, 1071, 1073-1074, 1079-1081, 1085-1087, 1089-1090, 1099, 1102, 1105, 1109, 1111-1113, 1117-1118, 1121, 1124, 1140-1141, 1149, 1152, 1154, 1161, 1164-1167, 1175, 1177-1180, 1220-1223, 1229, 1256, 1258-1261, 1264, 1266-1267, 1269-1274, 1277-1278, 1280-1281, 1402-1403, 1405, 1418-1420, 1422-1427, 1431-1435, 1439-1446, 1448-1449, 1451-1452, 1454-1459, 1461-1463, 1465-1468, 1470-1474, 1628-1629, 1631-1632, 1634-1640, 1642, 1645-1658, 1660, 1662-1663, 1668-1680, 1682, 1684, 1860, 1862, 1864-1875, 1877-1879, 1881-1889, 2008, 2011-2012, 2014-2015, 2029-2041, 2043-2045, 2047-2055, 2206-2208, 2212-2213, 2221-2249, 2432-2439, 2441-2456, 2458-2465, 2651-2671, 2696-2703, 2901-2934, 3074-3094, 3099-3103, 3218-3222, 3225-3237, 3346-3362, 3564-3579 YSD00307, 324, 357, 371, 380-381, 387, 390, 416, 419, 426, 430, 441, 447, 449, 463-465, 468, 470, 476, 478, 485, 493-496, 498-499, 502, 515, 522, 526, 529, 537, 540-542, 544, 547, 552, 557-560, 562, 571, 580, 582, 588, 593, 601-602, 605, 610, 612-614, 617, 621, 623, 625-626, 629, 631, 634, 641-642, 648-649, 651, 656-658, 660-662, 673, 675, 677, 679, 681-682, 684-685, 690-691, 693, 695, 697-698, 701, 705, 707-710, 712, 716-717, 723-726, 728, 734-737, 744-750, 754-755, 758, 760-761, 763, 765-766, 769-772, 774-775, 779-781, 783-784, 786-787, 790, 793-796, 799-800, 803-804, 806-807, 809, 813, 816-818, 820-822, 825, 827, 830-832, 834, 836, 839-842, 847-848, 852, 854-856, 858-861, 864-866, 868-870, 872, 875-878, 881-883, 885, 889-891, 893-905, 908-955, 957-961, 963-998, 1000-1009, 1012-1031, 1034, 1047-1075, 1077-1204, 1208-1211, 1213-1238, 1240-1256, 1258, 1261-1276, 1279-1291, 1295-1301, 1303-1319, 1321-1322 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 8T4196 | BOLT-HEX HEAD |
| 1 | 8T4223 | WASHER-HARD |
| 2 | 8T4896 | WASHER-HARD |
| 1 | 8T4910 | BOLT-HEX HEAD |
| 4 | 9X6032 | BOLT-HEX SKT HD |
| 1 | 0951597 | SEAL-O-RING |
| 1 | 2742547 | TUBE AS |
| 1 | 3699678 | SUPPORT AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-18 mo |
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19-36 mo |
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| NOTE: This is a 3.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| 1. Remove all former parts identified as (1) through (10) on the cylinder group. Refer to Image1.1.1. |
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| Image1.1.1 |
| 2. Install the former 096-4412 Support (8) and new 369-9678 Support Assembly (11) Refer to the locations shown in Image1.2.1. Tighten the new 8T-4196 Bolt (12) and 8T-4896 Washer (13) to a specified torque of 31.5 +/- 5.9 N.m. |
 |
| Image1.2.1 |
| 3. Install the new 274-2547 Tube Assembly (6) and new 095-1597 O-ring Seal (14). Refer to Image1.3.1. Tighten the 9X-6032 Bolt (15) to a specified torque of 51.2 +/- 9.6 N.m. |
 |
| Image1.3.1 |
| 4. Install the former 096-4480 Clamp (3). Refer to Image1.4.1. Tighten the new 8T-4910 Bolt (16) and new 8T-4223 Washer (17) to a specified torque of 56.9 +/- 10.7 N.m. |
 |
| Image1.4.1 |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN 330D, 336D, AND 340D EXCAVATORS, 140M, AND 160M MOTOR GRADERS, D6R, AND D6T TRACK-TYPE TRACTORS, 2390, 2491, 511, 521, 522, 532, AND 552 TRACK FELLER BUNCHERS, 627G, 637D, 637E, AND 637G PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN 330D, 336D, AND 340D EXCAVATORS, 140M, AND 160M MOTOR GRADERS, D6R, AND D6T TRACK-TYPE TRACTORS, 2390, 2491, 511, 521, 522, 532, AND 552 TRACK FELLER BUNCHERS, 627G, 637D, 637E, AND 637G
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 325-1410 AND 325-1412 WATER SEAL ASSEMBLIES ON CERTAIN 5130B EXCAVATORS,777C, 777D, 785, 785B, 789, 793, 793B, 793C, 793D AND 797B OFF-HIGHWAY TRUCKS, 854G, AND 854K WHEEL DOZERS, 992G, 994, 994D, AND 994F WH PRODUCT SUPPORT PROGRAM FOR REPLACING THE 325-1410 AND 325-1412 WATER SEAL ASSEMBLIES ON CERTAIN 5130B EXCAVATORS,777C, 777D, 785, 785B, 789, 793, 793B, 793C, 793D AND 797B OFF-HIGHWAY TRUCKS, 854G, AND 854K WHEEL DOZERS, 992G, 994, 994D, AND 994F WH
PRODUCT SUPPORT PROGRAM FOR ADJUSTING THE BOOM LINES GROUP ON CERTAIN 336D, 336DL, AND 340DL EXCAVATORS PRODUCT SUPPORT PROGRAM FOR ADJUSTING THE BOOM LINES GROUP ON CERTAIN 336D, 336DL, AND 340DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE DRIFT REDUCTION VALVE ON CERTAIN 320E, 324E, AND 336E EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE DRIFT REDUCTION VALVE ON CERTAIN 320E, 324E, AND 336E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 239-1878 SUPPORT ASSEMBLY IN THE STICK LINES GROUP ON CERTAIN 336D, 336DL, AND 340DL EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 239-1878 SUPPORT ASSEMBLY IN THE STICK LINES GROUP ON CERTAIN 336D, 336DL, AND 340DL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING SEALS AND MACHINING HEAD GROOVE OF STICK CYLINDER ON CERTAIN 330D, 336D, AND 336DL EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING SEALS AND MACHINING HEAD GROOVE OF STICK CYLINDER ON CERTAIN 330D, 336D, AND 336DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN HYDRAULIC PUMP ON CERTAIN 374D, 374D L, AND 374D OEM EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN HYDRAULIC PUMP ON CERTAIN 374D, 374D L, AND 374D OEM EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE MACHINE CONTROL SOFTWARE SOFTWARE ON CERTAIN M313D, M315D, M316D, M316D OEM, M318D, AND M322D EXCAVATORS, M318D MH, AND M322D MH MATERIAL HANDLERS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE MACHINE CONTROL SOFTWARE SOFTWARE ON CERTAIN M313D, M315D, M316D, M316D OEM, M318D, AND M322D EXCAVATORS, M318D MH, AND M322D MH MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 312-4545 OIL PUMP ON CERTAIN ASPHALT PAVERS, EXCAVATORS, FOREST MACHINERY, INTEGRATED TOOLCARRIERS, MATERIAL HANDLERS, MOTOR GRADERS, TRACK-TYPE LOADERS, TRACK-TYPE TRACTORS, VIBRATORY SOIL COMPACTORS, WHEEL PRODUCT SUPPORT PROGRAM FOR REPLACING THE 312-4545 OIL PUMP ON CERTAIN ASPHALT PAVERS, EXCAVATORS, FOREST MACHINERY, INTEGRATED TOOLCARRIERS, MATERIAL HANDLERS, MOTOR GRADERS, TRACK-TYPE LOADERS, TRACK-TYPE TRACTORS, VIBRATORY SOIL COMPACTORS, WHEEL
PRODUCT SUPPORT PROGRAM FOR REBONDING THE RIGHT HAND SIDE POLYCARBONATE WINDOW IN THE CAB ON CERTAIN 385C, 374D, AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REBONDING THE RIGHT HAND SIDE POLYCARBONATE WINDOW IN THE CAB ON CERTAIN 385C, 374D, AND 390D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN 120M 2 MOTOR GRADERS, 324E, AND 329E EXCAVATORS, 950K AND 962K WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN 120M 2 MOTOR GRADERS, 324E, AND 329E EXCAVATORS, 950K AND 962K WHEEL LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR FLASHING SOFTWARE ON THE PRODUCT LINK PL300 MODULE ON CERTAIN CATERPILLAR PRODUCTS PRODUCT IMPROVEMENT PROGRAM FOR FLASHING SOFTWARE ON THE PRODUCT LINK PL300 MODULE ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS VENTURI ON CERTAIN 336E AND 568 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS VENTURI ON CERTAIN 336E AND 568 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM LOWERING CHECK VALVES ON CERTAIN 374D AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM LOWERING CHECK VALVES ON CERTAIN 374D AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 341-4176 AND 341-4827 TEMPERATURE SENSORS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 341-4176 AND 341-4827 TEMPERATURE SENSORS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSTALLING A RETURN FILTER ON CERTAIN 320D EXCAVATORS EQUIPPED WITH A HAMMER PRODUCT SUPPORT PROGRAM FOR INSTALLING A RETURN FILTER ON CERTAIN 320D EXCAVATORS EQUIPPED WITH A HAMMER
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D AND 323D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE SILENCER LINERS ON CERTAIN 329E MEDIUM HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE SILENCER LINERS ON CERTAIN 329E MEDIUM HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN REMAN CYLINDER HEADS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN REMAN CYLINDER HEADS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING BUCKET ADAPTER ON CERTAIN 336D AND 336D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING BUCKET ADAPTER ON CERTAIN 336D AND 336D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE UNDERCARRIAGE COVER ON CERTAIN 319D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE UNDERCARRIAGE COVER ON CERTAIN 319D HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BLADE CONTROL VALVE ON CERTAIN 303.5E AND 304E MINI HYDRAULIC EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BLADE CONTROL VALVE ON CERTAIN 303.5E AND 304E MINI HYDRAULIC EXCAVATORS