PRODUCT SUPPORT PROGRAM FOR REPLACING SEALS AND MACHINING HEAD GROOVE OF STICK CYLINDER ON CERTAIN 330D, 336D, AND 336DL EXCAVATORS
Usage:
REBE8392-00
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| 28Oct2012 |
D-485
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING SEALS AND MACHINING HEAD GROOVE OF STICK CYLINDER ON CERTAIN 330D, 336D, AND 336DL EXCAVATORS |
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| 5458 | PS52319 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52319" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2014 |
PROBLEM
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| The existing stick cylinder can leak oil between cylinder head and barrel on certain 330D, 336D, and 336DL Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 330D | EAH00192-01635 FFK00138-00510 |
| 336D | JBT00260-04347 |
| 336D L | MPL00278-00527 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1P3705 | SEAL-RECTANGULAR |
| 1 | 1P3706 | SEAL-RECTANGULAR |
| 1 | 9X3607 | SEAL AS |
| 1 | 1400240 | SEAL-O-RING |
| 2 | 1915604 | RING |
| 1 | 1915605 | RING |
| 1 | 1915647 | RING-BACK UP |
| 1 | 1915648 | SEAL-LIP TYPE |
| 1 | 2316843 | RING-SEAL |
| 1 | 3249484 | SEAL-BUFFER |
| 1 | 3249486 | SEAL-U-CUP |
| 2 | 3751732 | RING-BACKUP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| 1. Remove the stick cylinder. Refer to RENR8648, Disassembly and Assembly, Stick Cylinder - Remove and Install, "Remove Procedure". 2. Modify the existing cylinder heads to utilize the new improved seals. Refer to SEPD1429, Service Magazine, "A New Cylinder Head and Seals for the Stick Cylinder is Now Used on Certain Excavators", and RENR8648, Disassembly and Assembly, "Disassembly and Assembly Information", in order to machine the existing cylinder head and for installation of the improved seals 3. Install the stick cylinder. Refer to RENR8648, Disassembly and Assembly, Stick Cylinder - Remove and Install, "Installation Procedure". |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-36 mo |
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| NOTE: This is a 10.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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