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PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS

Usage:

REBE3429-01

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26Mar2008
(Revised 13Feb2009)


D-112

 
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After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
6502
PS51464
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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51464" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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NOTE:

This Revised Service Letter replaces the 26Mar2008 Service Letter. Changes have been made to the Parts Needed and Action Required.

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TERMINATION DATE
31Mar2010

PROBLEM

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The existing stick assembly can fail on certain 305.5 Mini Hydraulic Excavators. The stick nose can tear off the stick fabrication. If the existing stick assembly fails in this way it must be replaced with a stronger stick assembly.

AFFECTED PRODUCT

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Model Identification Number
305.5 CXZ00126-00183, 185-248, 250-269, 271-306, 308-311, 313-361, 363-382, 384-411, 413-415, 417-451, 453-457, 459-470, 472-473, 475-487, 490-497, 499-502, 520-522

DCK00177-00263, 265-406

PARTS NEEDED

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Qty

 Part Number Description
2 3B8489 FITTING
4 0931430 SEAL-LIP TYPE
2 1505697 SEAL
1 2187586 PIN AS
1 2663901 PIN AS
1 2663955 LINK
1 2774385 LINK AS
1 3164195 STICK AS-BRG&
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the failed stick assembly with a stronger stick assembly. The procedure is described in Disassembly and Assembly Manual, RENR9437.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-4000 hrs,
37-48 mo 
33.3%
50.0%
0.0%
0.0%
50.0%
50.0%
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 NOTE: This is a 3.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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