PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS

Usage:

REBE3428-00

31Mar2008


D-119

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS

6502
PS42654
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42654" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Mar2010

PROBLEM

The existing stick assembly can fail on certain 305.5 Mini Hydraulic Excavators. The existing stick assembly must be replaced with an improved stick assembly.

AFFECTED PRODUCT

Model Identification Number
305.5 CXZ00184, 249, 270, 307, 312, 362, 383, 412, 416, 452, 458, 471, 474, 488-489, 498, 503-519

DCK00264

PARTS NEEDED

Qty

Part Number Description
2 3B8489 FITTING
4 0931430 SEAL-LIP TYPE
2 1505697 SEAL
1 2187586 PIN AS
1 2663901 PIN AS
1 2663955 LINK
1 2774385 LINK AS
1 3164195 STICK AS-BRG (See Action Required for Procurement)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the existing stick assembly with an improved stick assembly. The procedure is described in the disassembly and assembly section of the service manual, media RENR9437.
IMPORTANT NOTE: Do not use the parts system to order the 316-4195 Stick Assembly. Ask your machine orders personnel to issue a miscellaneous machine attachment order to Caterpillar China Investment Co. Ltd. (CCI) using the stick assembly part number. Be sure to put the following reference on the order:
O.I.L. CXL0552
You must order all of the other parts from the parts department in the usual way.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-100 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN 330D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN 330D HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FINAL DRIVES ON CERTAIN 307C AND 308C CR MINI HYDRAULIC EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FINAL DRIVES ON CERTAIN 307C AND 308C CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK ON CERTAIN 301.6C AND 301.8C MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK ON CERTAIN 301.6C AND 301.8C MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIO CONVERTER ON VARIOUS EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIO CONVERTER ON VARIOUS EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HVAC UNIT BLEND DOOR ON CERTAIN MEDIUM WHEEL LOADERS AND FORESTRY MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE HVAC UNIT BLEND DOOR ON CERTAIN MEDIUM WHEEL LOADERS AND FORESTRY MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CONTROL GROUP HANDLE (177-7711 OR 177-7712) USED ON CERTAIN 312C, 315C, 318C, 319C, 320C, 321C CR, 322C, 325C, 330C, 330C MH, 330C OEM, 365B SERIES II, 365B SERIES II FS, 385B AND 5090B EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CONTROL GROUP HANDLE (177-7711 OR 177-7712) USED ON CERTAIN 312C, 315C, 318C, 319C, 320C, 321C CR, 322C, 325C, 330C, 330C MH, 330C OEM, 365B SERIES II, 365B SERIES II FS, 385B AND 5090B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR FLASHING THE MACHINE CONTROL SOFTWARE ON CERTAIN 320D(L), 324D(L), 325D, AND 330D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR FLASHING THE MACHINE CONTROL SOFTWARE ON CERTAIN 320D(L), 324D(L), 325D, AND 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND/OR REPLACING THE STICK CYLINDER ROD ON CERTAIN 385B AND 385C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND/OR REPLACING THE STICK CYLINDER ROD ON CERTAIN 385B AND 385C HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A CHECK VALVE ON CERTAIN 345C AND 385C L EXCAVATORS THAT ARE EQUIPPED WITH THE ULTRA HIGH DEMOLITION (UHD) FRONT PARTS PRODUCT SUPPORT PROGRAM FOR INSTALLING A CHECK VALVE ON CERTAIN 345C AND 385C L EXCAVATORS THAT ARE EQUIPPED WITH THE ULTRA HIGH DEMOLITION (UHD) FRONT PARTS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DOZER CYLINDER HOSES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE DOZER CYLINDER HOSES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE PUMP LINES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE PUMP LINES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE FOR THE MUFFLER GROUP ON CERTAIN 365CL, 365CL FS, AND 365CL MH EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE FOR THE MUFFLER GROUP ON CERTAIN 365CL, 365CL FS, AND 365CL MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR CHECKING AND REWORKING THE MACHINE INTERFACE MOUNTING FRAMES ON CERTAIN PC203, PC204, PC205, PC206 AND PC210 COLD PLANERS AND SW60 WHEEL SAWS PRODUCT SUPPORT PROGRAM FOR CHECKING AND REWORKING THE MACHINE INTERFACE MOUNTING FRAMES ON CERTAIN PC203, PC204, PC205, PC206 AND PC210 COLD PLANERS AND SW60 WHEEL SAWS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING MACHINES FROM SERVICE AND INSPECTING/REPLACING CYLINDERS ON CERTAIN 320D, 321D, 324D, 325D, AND 328D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REMOVING MACHINES FROM SERVICE AND INSPECTING/REPLACING CYLINDERS ON CERTAIN 320D, 321D, 324D, 325D, AND 328D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK CYLINDER ON CERTAIN 345B, 345C, 365C L MH, AND 385C L MH EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK CYLINDER ON CERTAIN 345B, 345C, 365C L MH, AND 385C L MH EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING IF NEEDED 10R-4343 CYLINDER PACKS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING IF NEEDED 10R-4343 CYLINDER PACKS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR THE REWORKING UPPER FRAME AND BASE FRAME ON CERTAIN 312C EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR THE REWORKING UPPER FRAME AND BASE FRAME ON CERTAIN 312C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL GROUP (JOYSTICK BASE) ON CERTAIN 365CL, 365CL FS, 365CL MH, 365CL OEM, 385C, 385C L, 385C FS, 385CL MH AND 385C OEM EXCAVATORS AND MATERIAL HANDLERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL GROUP (JOYSTICK BASE) ON CERTAIN 365CL, 365CL FS, 365CL MH, 365CL OEM, 385C, 385C L, 385C FS, 385CL MH AND 385C OEM EXCAVATORS AND MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING OR COVERING THE EMISSION LEGISLATION LABEL ON CERTAIN C3.3 AND C6.6 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING OR COVERING THE EMISSION LEGISLATION LABEL ON CERTAIN C3.3 AND C6.6 ENGINES
PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II AND 365C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II AND 365C HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II AND 365C EXCAVATORS THAT ARE CONFIGURED FOR MATERIAL HANDLING, ULTRA HIGH DEMOLITION OR OEMS APPLIC PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II AND 365C EXCAVATORS THAT ARE CONFIGURED FOR MATERIAL HANDLING, ULTRA HIGH DEMOLITION OR OEMS APPLIC
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.