PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE PUMP ON CERTAIN C9 ENGINES INSTALLED IN MASS TRANSIT BUSES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE PUMP ON CERTAIN C9 ENGINES INSTALLED IN MASS TRANSIT BUSES

Usage:

REBE7057-02

02Jun2011
(Revised 15Aug2011)


U-222

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE PUMP ON CERTAIN C9 ENGINES INSTALLED IN MASS TRANSIT BUSES

1290 1251
PS43300
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43300" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 02 June 2011 (Revised 22 June 2011) Service Letter. Changes have been made to the Parts Needed and Service Claim Allowances.


TERMINATION DATE

30Jun2012

PROBLEM

The existing high pressure pump may fail on engines installed in mass transit buses. If the existing high pressure pump fails it may cause a check engine light to illuminate.

AFFECTED PRODUCT

Model Identification Number
C9  MFF00306-00308, 316, 329-340, 342-347, 349, 351-355, 357-387, 389-413, 415-474, 477-478

PARTS NEEDED

Qty

Part Number Description
1 3E9412 DOWEL-BUSHING
1 4J7533 SEAL-O-RING
10 6K0806 STRAP-CABLE
2 6V8260 SEAL-O-RING
1 10R6350 PUMP GP-FUEL
2 2147568 SEAL-O-RING-STOR
1 2287089 SEAL-O-RING-ORFS
1 2672647 PLUG-CAM STOP
1 3106031 KIT-LINES F INJ
1 3640628 PLUG-TIMING
1 3649640 KIT-F PUMP LINE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the high pressure fuel pump with a remanufactured high pressure fuel pump. Refer to RENR9708, Disassembly and Assembly.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-400000 miles,
0-72 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 11.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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