PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING LOOSE PARTS KITS ON CERTAIN 3508B, 3512B, 3512C, 3516B, 3516C, 3616, C280-12, AND C280-16 MARINE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING LOOSE PARTS KITS ON CERTAIN 3508B, 3512B, 3512C, 3516B, 3516C, 3616, C280-12, AND C280-16 MARINE ENGINES

Usage:

REBE5708-00

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06Jan2010

U-11

A-8

D-9

O-11

TM-2

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING LOOSE PARTS KITS ON CERTAIN 3508B, 3512B, 3512C, 3516B, 3516C, 3616, C280-12, AND C280-16 MARINE ENGINES
1000		PI10789

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10789" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10789" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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Loose part kits required for Marine Classification Societies (MCS) need to be inspected on certain 3508B, 3512B, 3512C, 3516B, 3516C, 3616, C280-12, and C280-16 Marine engines. The existing packaging may not meet the MCS requirements for storage on-vessel. Failure to comply with the MCS requirements may void the certification of the engine. Failure of the packaging may result in personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
3508B	S2B00746, 749
3512B	S2H00490
3512C	TTF00380
3516B	PAG00436, 438 S2X01391, 1415, 1428, 1439, 1455, 1467, 1471
3516C	JTS00148, 151
3616	1PD00596-00598
C280-12	RDW00121, 131
C280-16	TDX00151

PARTS NEEDED

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Qty	Part Number	Description
1	CRATE(S)	CRATE - LOOSE PARTS KITS (As Required)
Crates are to be ordered as required based on inspection results. Refer to the attached Rework Procedure.

ACTION REQUIRED

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Inspect the loose parts kits for correct packaging in wooden crates. Contact Caterpillar for correct wooden crates and repackage parts if not packaged in wooden crate.

Refer to the attached Rework Procedure for details.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.5-hour job
The inspection is a 0.5 hour job. If a rework of the packaging is required, an additional 1.0 hour will be allowed per kit that requires repackaging in a wooden crate.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING LOOSE PARTS KITS

MODELS INVOLVED - 3508B, 3512B, 3512C, 3516B, 3516C, 3616, C280-12, and C280-16 Marine Engines

Dear Caterpillar Product Owner:

Certain loose parts kits needs to be inspected on the products listed below. These kits may not have been packaged correctly from the factory. This may void the Marine Classification Society certification, and may result in personal injury or death. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 06Jan2010 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 06Jan2010 Service Letter

Rework Procedure

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For the following serial numbers, inspect the packaging of the corresponding parts kits specified below. Each kit specified below should be packaged in a wooden crate.

- If the kit is in a wooden crate, no further action is needed.

- If the kit is in a cardboard box instead of a wooden crate, send an email to Marine_Product_Support@cat.com. Include "REBE5708" in the subject line. In the email, include the engine serial number, the part number of the improperly packaged kit, the dealer code, and a shipping address. Caterpillar will ship a wooden crate with further instructions on how to properly package the parts.

Engine Serial Number(s): Parts Kit Part Number(s)

S2X01391, S2X01415, S2X01428, S2X01439, S2X01455, S2X01467, S2X01471: 265-3946

S2B00746, S2B00749, S2H00490: 121-4106

PAG00436, PAG00438: 272-5529

JTS00148, JTS00151: 318-3211

1PD00596: 127-2441, 127-2445, 127-2448, 127-2450, 127-2452, 127-2454, 127-2457, 127-2460, 127-2463, 127-2469, 127-2470, 179-0616

1PD00597: 127-2441, 127-2448, 127-2450, 127-2452, 127-2454, 127-2457, 127-2460, 127-2469, 127-2470, 179-0616

1PD00598: 127-2441, 127-2448, 127-2450, 127-2452, 127-2457, 127-2460, 127-2469, 127-2470, 179-0616

RDW00121: 127-2469, 127-2470, 179-0616, 276-0623

RDW00131: 127-2441, 127-2444, 127-2448, 127-2452, 127-2454, 127-2457, 127-2463, 127-2469, 127-2470, 179-0616, 276-0623

TDX00151: 127-2441, 127-2445, 127-2448, 127-2452, 127-2454, 127-2457, 127-2463, 127-2469, 127-2470, 179-0616, 276-0623

TTF00380: 318-3206