PRODUCT SUPPORT PROGRAM FOR REPLACING THE 445-9729 RIM ADAPTER ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 445-9729 RIM ADAPTER ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS

Usage:

TEBE6322-00

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25Oct2017

D-488

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 445-9729 RIM ADAPTER ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
7755 4202 4209		PS45653

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45653" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2019

PROBLEM

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The existing front wheel rim can fail on certain 794 AC Off-Highway Trucks. If the existing rim fails it will develop a crack in the u-shape notch on rim. The front rim adapter has been redesigned to position the adapter split 90 degrees apart from the u-shape notch on rim. This will eliminate a stress concentrator that causes the crack.

AFFECTED PRODUCT

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Model	Identification Number
794 AC	MT500102-00107

PARTS NEEDED

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Qty	Part Number	Description
2	5235141	ADAPTER-RIM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace 445-9729 Rim Adapter with a 523-5141 Rim Adapter. See Image 2. Refer to Special Instruction UENR1145, "794 AC Off-Highway Truck Field Assembly", "Tire and Rim - Install".

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Image1

Image2

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-6000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job
An additional 4 hours will be allowed per front wheel to replace the rim adapter for any rim already mounted to the front axle. This includes both disassembly and assembly of rim.

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