PRODUCT SUPPORT PROGRAM FOR REPLACING THE AS3173 SCREED HEATERS ON CERTAIN AP300D ASPHALT PAVERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE AS3173 SCREED HEATERS ON CERTAIN AP300D ASPHALT PAVERS

Usage:

TEBE5007-01

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11Oct2016

(Revised 19Oct2016)

A-389

D-457

O-457

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE AS3173 SCREED HEATERS ON CERTAIN AP300D ASPHALT PAVERS
6643		PS53316

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53316" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 11Oct2016 Service Letter. Changes have been made to the Service Claim Allowances.

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TERMINATION DATE

31Oct2018

PROBLEM

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The existing AS3173 Screed heaters can fail on certain AP300D Asphalt Pavers. If the existing heaters fails, the circuit breaker will trip stopping the heating system.

AFFECTED PRODUCT

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Model	Identification Number
AP300D	TEN00101-00168, 170-209, 211, 213, 215-217, 221

PARTS NEEDED

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Qty	Part Number	Description
8	4914353	HEATER
4	4914354	HEATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary and replace the existing 4309309 and 430-9310 Heaters with the new 491-4353 and 491-4354 Heaters.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2400 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 16.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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