Before/After
| PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REINFORCING THE COMBINATION BODY ON CERTAIN 789D OFF-HIGHWAY TRUCKS |
7258 0669 0679
|
PS44439 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
|
NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44439" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
|
NOTE: |
This Revised Service Letter replaces the 07Aug2014 (Revised 10Aug2015) Service Letter. Changes have been made to the Service Claim Allowance months. |
The existing combination body can develop cracks in the weld and sidwall material on certain 789D Off-Highway Trucks. If the existing body cracks it can result in reduced component life. |
Qty |
Part Number |
Description |
1 |
PLATE_01 |
Dealer Fabricated Plate |
2 |
PLATE_02 |
Dealer Fabricated Plate |
1 |
PLATE_03 |
Dealer Fabricated Plate |
1 |
PLATE_04 |
Dealer Fabricated Plate |
2 |
PLATE_05 |
Dealer Fabricated Plate |
4 |
PLATE_06 |
Dealer Fabricated Plate |
1 |
PLATE_07 |
Dealer Fabricated Plate |
2 |
PLATE_08 |
Dealer Fabricated Plate |
2 |
PLATE_09 |
Dealer Fabricated Plate |
1 |
PLATE_10 |
Dealer Fabricated Plate |
1 |
PLATE_11 |
Dealer Fabricated Plate |
1 |
PLATE_12 |
Dealer Fabricated Plate |
1 |
PLATE_13 |
Dealer Fabricated Plate |
1 |
PLATE_14 |
Dealer Fabricated Plate |
1 |
PLATE_15 |
Dealer Fabricated Plate |
2 |
PLATE_16 |
Dealer Fabricated Plate |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
|
Refer to the Service Manual if/as necessary and perform inspection and reinforcement procedure on both right and left hand sides of the body according to Special Instruction REHS9537 "Procedure to Inspect and Reinforce the 789D Off-Highway Truck Combination Body Assembly". |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-20000 hrs, 0-54 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 155.0-hour job
|
NOTE: A Maximum of $4200.00 U.S. will be allowed for labor and materials to fabricate the parts shown in the illustrations. Include outside expenses at cost. Retain a copy of all invoices for outside expenses in the machine folder for audit purposes.
NOTE: A maximum of $300 U.S. is allowed for materials related to the preparation and repainting of the reinforced areas of the body if required. Include outside expenses at cost. Retain a copy of all invoices for outside expenses in the machine folder for audit purposes. |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
|
|
|