PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT WHEEL BEARINGS ON CERTAIN 795F AC OFF HIGHWAY TRUCKS
Usage:
TEBE1787-00
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| 08Aug2014 |
D-422
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT WHEEL BEARINGS ON CERTAIN 795F AC OFF HIGHWAY TRUCKS |
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| 4208 4251 4006 | PS52734 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52734" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Aug2016 |
PROBLEM
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| The existing front inner wheel bearing can fail on certain 795F Off-Highway Trucks before planned component rebuild. A new front inner wheel bearing with improved service life is available. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 795F AC | ERM00184, 186, 188-189, 199, 206, 208, 211-215, 218-220, 229-231, 234-238, 255-258, 260-263 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4H6730 | SEAL-O RING |
| 1 | 1521672 | SHIM-PACK |
| 1 | 1744504 | BEARING-CUP |
| 1 | 2125026 | BEARING-CONE |
| 1 | 2823848 | BEARING-CUP |
| 1 | 2892270 | SEAL-O-RING |
| 1 | 3144130 | SEAL-GROUP |
| 1 | 3144134 | SEAL GP-DUO CONE |
| 1 | 4345017 | BEARING-CONE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| After a failure of a front inner wheel bearing, replace the existing 282-3846 Bearing - Cone with a 434-5017 Bearing - Cone. Use normal mag plug inspection and SOS sampling procedures to document a failure. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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13-24 mo |
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| NOTE: This is a 37.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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