Product Support Program For Flashing New Software On C-10 Engines Caterpillar


Product Support Program For Flashing New Software On C-10 Engines

Usage:

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Caterpillar: Confidential Yellow

NOTE: This Program can be administered either before or after a failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS4772" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Termination Date

February 29, 2000

Problem

The software on certain C-10 Engines contains an incorrect fuel rate calculation. Continued use of this software will result in incorrect ECM fuel consumption values.

Affected Product
Model & Identification Number

C-103CS701-757, 3CS759, 3CS761-762, 3CS764, 3CS771, 3CS773-780, 3CS782, 3CS799-805, 3CS807, 3CS809-811, 3CS813-824, 3CS826-830, 3CS832-833, 3CS835-838, 3CS840-846, 3CS848-851, 3CS853-856, 3CS859-863, 3CS866-880, 3CS882-885, 3CS887-905, 3CS907-913, 3CS916-924, 3CS926-938, 3CS940-967, 3CS969-972, 3CS974-980, 3CS982-992)

Parts Needed

Flash software is not available through the Caterpillar parts system and should be obtained from the dealer mailbox bulletin board.

Action Required

Flash the engine ECM with the new software file.

Service Claim Allowances

NOTE: This is a 0.5-hour job.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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