0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, And 0R2670 Remanufactured Cylinder Heads May Need To Be Removed From Dealer Parts Stock Caterpillar

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the November 16, 1997 Service Letter.Changes have been made to the description of the passages.

Termination Date

Problem

0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, and 0R2670 Remanufactured Cylinder Heads in dealer parts stock may have two passages omitted.

Action Required

0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, and 0R2670 Remanufactured Cylinder Heads shipped after November will have a red dot underneath the part number on the box. These cylinder heads have the passages and do not require inspection.

Cylinder heads shipped before November 1, 1997, do not have the red dot on the box below the part number. These cylinder heads require inspection. Inspect all of these cylinder heads in dealer parts stock to insure that they have both of the passages. (Two per head.) See the Illustration.

Remove all 0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, and 0R2670 Remanufactured Cylinder Heads from dealer parts stock that do not have the passages.

Service Claim Allowances

Submit one claim for all 0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R,2593, 0R2669, and 0R2670 Remanufactured Cylinder Heads removed from dealer parts stock.

Parts Disposition

NOTE: All dealers are to make sure the outside of the shipping container is marked PI7400.

U.S. And Canadian Dealers

Return all 0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, and 0R2670 Remanufactured Cylinder Heads that are removed from dealer parts stock and a copy of the claim to:

COSA Dealers

Return all 0R0828, 0R2171, 0R2172, 0R2578, 0R2588, 0R2593, 0R2669, and 0R2670 Remanufactured Cylinder Heads that are removed from parts stock and a copy of the claim to:

All Other Dealers

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.