CHANGES TO CAMSHAFT AND CAMSHAFT KIT CORE ACCEPTANCE CRITERIA Caterpillar

  November 2002  

CHANGES TO CAMSHAFT AND CAMSHAFT KIT CORE ACCEPTANCE CRITERIA

In October, the Remanufactured Products Group announced an additional level of core refund on camshafts and camshaft kits effective December 2, 2002.

To allow for processing of outstanding core, we are implementing a grace period of ninety days. On March 3, 2003, all Caterpillar inspection facilities will inspect core to the new Reman Camshaft Acceptance Criteria SELD0049-03. Any cores received on or after this date will have the partial core credit applied if applicable.

The partial core credit pricing information will be available in CMIS II by December 1, 2002. The grace period will allow each dealership to use their best judgment on when to start applying the new criteria for cores that will be received at Caterpillar inspection facilities after March 3, 2003.

Media Availability

For complete details, please refer to Reman Camshaft Acceptance Criteria SELD0049-03. The criteria is available on the dealer extranet at https://reman.cat.com. Additionally, the current active criteria SELD0049-02 will still be available on the website until March, 2003.

In addition to this website, copies of the revised criteria will be mailed to holders of the Remanufactured Products Guide. After Jan 2, 2003, dealers can also order the revised criteria (SELD0049-03) through normal literature order.

Core Management

Please refer to the Caterpillar? Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to
properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversio n date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address --reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail address Reman_Help@cat.com.