Usage:
June 2003
CANCELLATION OF DIRECT PURCHASE PROGRAM FOR DIFN (7000 SERIES) AND STANADYNE FUEL NOZZLES FOR ALL APPLICATIONS
Announcement
The Caterpillar Remanufactured Products Group announces the cancellation of the DIFN and Stanadyne nozzle direct purchase program and the $10.00 Reward direct purchase program for 7000 Series nozzles, effective immediately. The applicable part numbers are listed on page three.
Any Dealers who have accumulated DIFN nozzles in conjunction with the DIFN $10.00 Reward program will have 90 days to contact Caterpillar Reman and arrange for direct purchase of these cores.
An example of the $10.00 reward coupon that was included in new DIFN nozzle packages is attached below. This program is cancelled, effective immediately.
This change will in no way effect entitlements for normal Reman core returns.
Core Management
Please refer to the Caterpillar® Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of
Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.comIf you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address--Reman_Help@cat.com.
RWSmith
Remanufactured Products Group
LC-2148 (309) 675-5445