REMANUFACTURED MAJOR COMPONENTS AVAILABLE FOR 797 OFF-HIGHWAY TRUCK Caterpillar

  June 2000

REMANUFACTURED MAJOR COMPONENTS AVAILABLE FOR 797 OFF-HIGHWAY TRUCK

Announcement

Caterpillar Remanufactured Products Group in cooperation with Mining and Construction Division announces the availability of remanufactured major components to support dealers' repair options for 797 Off-highway Trucks.

Coverage

The availability of these components provides dealers with an additional repair option to support 797 Off-highway Trucks. The following chart lists the part number availability. Please consult your NPR before ordering.
 

*All part numbers include returnable metal shipping stands

Features and Benefits

Caterpillar remanufactured major components offer dealers an additional repair option to meet the needs of mining customers, and provides an excellent value to your customers. Dealers can service customer's needs with a quality-remanufactured product with off-the-shelf availability without the need to maintain inventory or invest in costly tooling. Customers can purchase remanufactured components and be back to work in a minimum of downtime. Both dealers and customers are assured of getting a quality remanufactured product, built and tested to new component standards.

Core Attrition Policy

These components are administered under the REMAN major component core attritioning policy that became effective January 1,1998. This policy requires core returns within specific time limits or risks the loss of the core deposit. See IRM REM97-26, PELE0584 December 1997 and Cat REMAN Newsletter, Issue 16, December 1997 for complete details.

Additional Product History Required

In order to better understand component life for 797 components, Caterpillar is asking dealers to begin providing component history information when returning 797 major component cores. Dealers are being asked to supply basic core history data with the core to qualify for core credit. The information required is 1) machine serial number from which the core is removed, 2) machine hours when removed, and 3) the date the component was removed. This can be provided on the REMAN Core Credit Request (CCR) or by attaching a copy of the SIMS report documenting the removal of the core from the machine. This SIMS report should be completed as described in the 17 April 2000 Service Magazine, pages 49-55.

Core Acceptance

Dealers will be able to use the same core inspection techniques they have used for other Off-highway truck components. Inspections for REMAN major components are visual and do not require disassembly of components.

Warranty

Please consult the applicable parts warranty statement for your area.

If you have any questions regarding this product, please contact the REMAN Customer Satisfaction Hot Line toll free at (888) 88-REMAN (888-997-3626) or use our internal Caterpillar E-mail address--REMANHE.