- Electric Power Generation
- C13GENSET (S/N: DH41-UP)
- C2.2 GEN SET (S/N: GBE1-UP)
- C4.4 DE110E2 (S/N: GTH1-UP; ECL1-UP)
- C4.4 DE88E0 (S/N: GT91-UP)
- C4.4 GEN SET (S/N: CN61-UP; D4B1-UP; D4D1-UP; GLD1-UP; MZT1-UP)
- C6.6 GEN SET (S/N: N6D1-UP; MRW1-UP)
- C7.1 DE200E0/DE (S/N: ECW1-UP)
- C7.1 GEN SET (S/N: WG21-UP)
- C2.2 GEN SET (S/N: GBE1-UP)
- Engine
- C13 (S/N: KJE1-UP)
- C6.6 (S/N: 6661-UP)
- Generator Set
- 3406 GEN SET (S/N: NKM1-UP)
- C15 GEN SET (S/N: T331-UP; LNA1-UP; LZA1-UP; LXJ1-UP; C5L1-UP)
- C9 GEN SET (S/N: LX91-UP)
- C15 GEN SET (S/N: T331-UP; LNA1-UP; LZA1-UP; LXJ1-UP; C5L1-UP)
- Industrial Engine
- C7.1 (S/N: G9R1-UP)
Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.
Problem
Reports received that some generator set labels which listed excitation values, which were less than the value shown on Technical Marketing Information (TMI). Values entered for excitation were standardized to listing the highest values to reduce the number of manual inputs during product releasing. In some cases, the labeling was done incorrectly.
Solution
Caterpillar is aware of this issue. Users believe that the values on the generator set label are cause for concern, can provide the pictures and additional information along with TIB Media Number, M0104352, CPI # 437791, Machine S/N, to your Dealer Technical Communicator (TC). Request the Dealer TC to submit the information through CPI Feedback within the Service Information Management System (SIMSi).
Future releasing systems will have improved functionality, to enable more accurate values to be inputted.