The UPS has two ways to notify users, remotely, of errors in the system.
- Page out (on a modem)
- Send e-mail (to configured recipients)
- Select "UPS Settings/Remote Notification Settings" from the main menu bar.
- Select "Pager Configuration" from the drop-down menu.
- Input the "Dial in Number". The "Dial in Number" is the number of the telephone line that is connected to the UPS.
- Select "Tone Dialing" or "Pulse Dialing".
- Select "Broadcast Paging Mode" or "Escalate Paging Mode".
- Input the "Pager Numbers". Include any outside access prefixes.
Note: The system can accept, up to four pager numbers.
- Select "Notification Enables". Select "Alarm Notification", "Notice Notification" or select both.
- Select "Pager Type".
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Illustration 1 g01273698 Pager Configuration - Input the "Pager Number".
- Input the "Pager ID" number. The pager ID Number is for Alphanumeric Pagers only.
- Input the "Delay (Seconds)". The delay interval, is the function that allows the paging service to complete the "Welcome Message", before allowing a page message to be input.
- Click on the "Send" button in order to store the information into flash memory.
- Click on the "Receive" button, in order to view the current settings stored in the flash memory.
- Repeat steps 7 through 13 to set up pager numbers for pagers 2, 3, and 4.
- Click on the "Test" button. The "Test" will send a page to the specified pager. The test page will ensure that the pager settings are correct.
- Click on the "Close" button to close out the window.
A number of Options are available. For Example, "Broadcast and Escalate" are available methods of communicating with an address.
- "Broadcast mode" will attempt to page all of the addresses on the list. There is a 5 minute delay between pages. There is a 5 minute delay for a call-back. When there is no call-back, the system will repeat the sequence.
- "Escalate Mode" attempts to page three times. There is a 5 minute interval between each call. The interval is fixed. The system will wait for 15 seconds if a busy signal is received. The page will be sent five times.
Note: Dial the system in order to cancel the paging function. If the page is not canceled, the system repeats the paging 200 times.
Pager Codes and Acknowledgments
- "alarm: 11 + call back number + 911"
- "notice: 11 + call back number + 311"
- "test: 11 + call back number + 411"
To acknowledge an alarm, dial the system. Use UPSView. The user will receive a buzzer dialog screen, when the system is connected. Click "OK". This silences the buzzer.
E-mail notification can be used, if the UPS is equipped with a network option. The UPS must have access to a network with an E-mail server running SMTP on Port 25.
Note: Get the IP address of the e-mail server from the IT department.
- Select "UPS Settings" from the main menu bar.
- Select "Network Configuration" from the drop-down menu.
- Input the "IP Address" of the UPS.
- Input the "Mail Server IP Address" number.
- Input the "Subnet Mask" number.
- Input the "Default Gateway" number.
- Input the "Port" number.
- Click on the "Send" button in order to store the information in the UPS.
- Click on the "Receive" button to view the current settings stored in the UPS.
- Click on the "Close" button, to close out the window.
Illustration 2 | g01273716 |
Network configuration |
Illustration 3 | g01273729 |
Network configuration |
Note: The network information that is shown above is an example of the network settings. The actual settings should be obtained from the network administrator.
- Select "UPS Settings/Remote Notification Settings" from the main menu bar.
- Select "Service E-mail Configuration" from the drop-down menu.
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Illustration 4 g01273734 E-mail Configuration Note: The system can accept four e-mail addresses.
- Input the "E-mail Addresses".
- Click on the "Send" button in order to store the information in the UPS.
- Click on the "Receive" button to view the current settings stored in the UPS.
- The network configuration must have the e-mail server IP address defined.
- Click on the "Test" button. A test e-mail will be sent to the e-mail address in order to ensure that the settings are correct.
- Click on the "Close" button in order to close out the window.
"The UPS (SN# 20028), MMU2 [Model UPS600] has experienced a Test event."
"This is only a test..."
"IP Address: xx.xx.150.231 Port: 44601"
"This unit has no modem."
- Select "SNMP Configuration" from the drop-down menu.
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Illustration 5 g01273822 SNMP configuration Show/hide tableIllustration 6 g01273824 SNMP configuration change Note: The "SNMP information above is an example. Obtain the actual settings from the Network Administrator.".
- Input the "SNMP Trap IP Address" number.
- Input the "SNMP Port" number.
- Input the "SNMP Trap Port" number.
- Input the "SNMP Community String".
- Input the "SNMP Trap Community String".
- Click on the "Send button" in order to store the information in the UPS.
- Click on the "Receive" button to view the current settings stored in the UPS.
- Click on the "Test" button. Pressing the "Test" button will send out a test to the SNMP Trap IP addresses to ensure that the settings are correct
Note: The UPS may need to be reset in order for the information to take effect. Press "Control R" then enter "Y" in order to reset the UPS.
- Click on the "Close" button to close out the window.